“I don't post a lot of work stuff, but I have to say that generally speaking working with food vendors is a royal pain!
However, there is a major exception and that is Bix Produce. They are AMAZING!!! Every restaurant that has them gets a representative that is assigned to help them, like a personal concierge. Those people seem to be extraordinarily gifted at customer service and have a knack for overall likability. The lady at my last restaurant
(Michelle) was nothing short of extraordinary. The gentleman that is now my representative (Doug) in my new position showed up to introduce himself before we had even opened our doors for customers. Since then he has helped me out a few times as I have learned to navigate an ordering system that is quite different than what I was used to before and been so pleasant every step of the way.
They have also been extremely responsive and proactive with any issues that have arisen with orders. On more than one occasion I have gotten text messages from my representative telling me that something was missing on my order before I had even had a chance to check for myself. Usually they would start by apologizing and saying that if we needed it that day they would have it out on a truck as soon as possible. If we didn't need it that day we were able to just order it for the next day and they would give us a credit back.
Honestly, there is no company that I would recommend more highly for anyone going into any type of professional food service that requires any sort of produce.”
“Great prices and friendly staff. Small store, but they have done a great job making the most of the space. they have posted hours and a neon sign to help see when they're open. They have the windows blocked for the shade I'm pretty sure.”
“Great experience. The store was well stocked and easy to navigate, and I found everything I needed in one trip. The checkout person was especially bubbly and friendly, which made the experience even better.”