Cell Phone Stores in Maple Grove, MN

“Cody and Matt were super helpful, looking at all of my upgrade options. Kind, professional and knowledgeable, I highly recommend this location for any Verizon service needs!”

“My computer would come on for seconds and then shut off. I went to Device Pitstop and they were able to start my computer and didn't charge me any fee. The staff was very friendly and helpful. I have used this company in the past and will continue to do so.”

“Brought my PS5 in with a broken disc drive - they quoted me 1 week and half the cost of sending it direct to Sony! And they fixed it in 4 days! Very friendly staff, knowledgeable, and got me back up and running perfectly!”

“Reza Nouri is the man! Did a wonderful job getting my account set up and is quick and efficient. The store did a wonderful job taking care of all of my needs. I highly recommend coming to this location.”

“?THIS V STORE IN MAPLE GROVE & ESPECIALLY CHRIS & ETHAN ARE AMAZING!!!! ?CHRIS & ETHAN? ARE PROBLEM SOLVERS & MONEY SAVERS?! THEY EACH TRULY HELPED ME WITH MY NEW SAMSUNG 24 ULTRA & GENUINELY CARED TO TAKE THIS TIME TO HELP ME?!!! THEY WERE SO KIND & FRIENDLY... KNOWLEDGEABLE... INCREDIBLE EXPERTS!!!! I'M SO IMPRESSED!!! THANK U SINCERELY??!!!”

“I’m so late for this review, but Mafata was magnificent! After dealing with a rep at Crystal I believe his name was Davin I can’t remember I had just bought a 17 Pro Max and the phone was defective! I went back, told him and Davin made the exchange of the phone really complicated. I was fed up with his push back and went to this location. After hearing my story and seeing that the phone was indeed defective herself. Mafata helped me because I was still within the 5 days for the exchange process. She was so polite and helpful. I even told the manager how amazing she was if you ever go there ask for Mafata she’s literally the BEST!”

“I had the best experience with your employee Leo he was amazing made sure everything was right when he did my in store order when I purchased my tv today I am very happy !!!!! Harmony & Nathan just want to say thank you and to everyone involved we appreciate it so very much!!!!”

“Company only offers discounts on internet if you hand over your banking information (don't do it). Then they abuse that info by charging whatever they want. This is what happens when companies are allowed to operate as monopolies, they just do and charge whatever they want! I got charged over $20 per gig for data I used on my xfinity phone. This is following multiple months of the internet constantly dropping (and I contacted customer service at least nine times) and the internet was disconnecting due to a firmware issue, but no one would tell me it was on their end. I spent $200 on a new modem/router thinking my equipment was faulty, and now got hit with a $962.22 bill. AWESOME! Not to mention the phone plan I signed up for I was supposed to get a Samsung, but the courier wouldn't leave the phone at my address, so I was told to go to this Maple Grove location to get the phone. However, when I got to the store they said all they could offer me was an iphone. (Really, you couldn't ship the samsung to the store?) They told me at the store that the samsung was no longer available with that phone plan anymore because the plan had expired and now the only way I could get on the phone plan was to take an iphone, which I did, and it has been the worst phone I've ever owned. It didn't work right straight out the box, and I'm stuck with it for 2 years because of the plan I signed up for. The sensor doesn't work, so every time I take a phone call and my ear hits the phone the call disconnects. Then when the call is over the phone locks and I can't hang up the call. I have to turn the phone off completely to hang up. The phone is an iphone mini and has the worst battery life of all phones on the planet. I disabled the default web browser, Safari, but it still overrides the browser that I have selected, but Safari never loads anything. I can't move the cursor in between letters when I'm texting, it will only go to words or the iphone popup menu will cover what it is i'm trying to edit, so I end up having to delete entire sentences just to go back and edit one word. It is the most ridiculous phone I've ever had and I've resented that I agreed to taking it. All to save $20 a month. Not worth it. I contacted customer service about my $962.22 bill yesterday and was told someone would email me back within 24 hours. Nobody emailed me. I was also told by the customer service assistant I spoke with that he would call me back today at noon to follow up and nobody called me. AWESOME! The automated phone system is awful to navigate. Instead of announcing business hours and letting people know the hours they can call to reach a real person, the recording just keeps you in an endless loop thinking you will be able to talk to someone. The worst part about my $962.22 bill is that when I was finally able to talk to someone, they said if only I had called five days sooner they would have been able to reduce my bill to only $40. Why would you say that to someone? Awful, just awful. Congrats Xfinity! You earned these 5 stars for stellar customer service and really caring about people and going above and beyond to make sure your customers are taken care of!”

“Came in needing tech help for my smart watch. The greeter at the front door was more then happy to help me. He helped me with my problem and I had no wait in line. Great location Great staff.”