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“**Update:The manager Angie called me up and was very apologetic and friendly. A company who is willing to actually follow through and see why their customers are upset that’s pretty rare and awesome. She explained why their system did what it did and they’re working on it. Here’s your five stars back. **I’ve been to the store many times and I like it a lot.However I placed a large-ish delivery for the next day. 20’ flats that I didn’t have a trailer for. I got the order in before 2pm etc. a couple minutes later I get a confirmation email that says it will be a week later. I call them up they say they can still deliver the next day but the fee will be $150. Ok fine - paid it.They call me say they only have 25 and I needed 35 but they’ll deliver them for free when the additional 10 get in and said they would reverse my $150 deliver charge because it was their fault. Sweet!Here’s where I decided to leave a review.* They call again- and said they can’t deliver until 4 days from now.* if I want it tomorrow it will be $300.* and it will only be 25 of the 35 I needed.So my project was completely hosed.I just cancelled my order and I’ll try elsewhere. Be careful when you order on their website because their inventory is not live and you won’t find out until you call them.”
“Pretty good selection of everything I needed that day. However, 5 stars for the friendly, helpful staff. One of the employees (may have been newer) went to get a second opinion from another when he wasn't sure what to suggest for my request. A quick and pleasant conversation discussing my options made me glad I'd stopped here instead of driving out to wander the aisles of a big chain store.”
“I went in looking for drawer slides. The knew exactly what I was looking for after I described them to him. They also had a new tool that would work for the cabinet doors I was making. Making flat slabs from multiple pieces of wood. Had no idea such a tool existed, and would've been helpful for my cutting boards.”
“Awesome, friendly people here. My husband rents tools here often for home projects. They have a free section outside their door, at least on 9/13/23, they did. And they have several things for sale in the entrance too! I told my husband to buy anything he wanted - he did! The only thing I would recommend, to be changed, is to make the signage - BIGGER -... The first picture (hopefully the way Google portrays them, it'll be my first picture,) shows how small the Tool Library sign is. That'd be my only suggestion! Great parking available, many entrances available too! Check their website for varying hours!”
“I went in here today stressed out needing something simple as a new homeowner and was greeted so warmly it brought tears to my eyes. Each member of the staff went above and beyond to help me out and was so friendly. They truly embody what customer service should be.”
“Family-owned and operated and going 70 years strong. There is a reason for that, because they treat their customers like family. It hurts me to know that they suffer from rampant theft and the drug-addicted take over of the area. Thanks to their crazy city council that doesn't protect the people, and leaves an entire police precinct abandoned. I love places like this. Keep up the great work, keep up the awareness. And hopefully locals will come around and vote sanity back into this neighborhood and great city.”
“Agree whole heartedly with other positive reviews. Their showroom is great with several brands to see. Pro Deck Supply was prompt in their communication, provided good advice and was responsive to questions. They inspected our decking and did not not send it out if there were flaws. The big box stores will not do this. We would recommend using them to our friends.”
“I had such an amazing experience at this store!! I was buying latch straps ahead of a road trip to the North Shore and Andy took the time to demo the latch strap. Once I got home I still couldn’t figure it out so I ended up going back to the store to see if they could help. Another gentleman took the time to help me attach the latch straps to my carrier hitch IN THE POURING RAIN. Seriously so grateful for their help and customer service. Will definitely be back!!”
“I needed an odd-looking part to fix a wheel for an uncommon cart. Simple but not something available just anywhere let alone recognized by just anyone. Ace Hardware was recommended as the place to go - it totally was! Experience and a willingness to spend the time to find the little part, to fit it to my cart, and send me on my way - all for a 33-cent sale. Local ownership, personal attention, and a desire to serve! Now my go-to and my recommendation. 100% satisfied!”
“I had to do some resin casting for a project I am working on, and wasn't sure exactly what would be the best product, so I tried out sterling. I was so impressed with the knowledge, customer service and price. My project is coming out great and it is in a very large part from the help I received! I will be returning from now on rather than ordering my supplies online like I have been doing.”
“One of the team members noticed I couldn't find what I was looking for and came over to help. They found it right away for me. Super helpful, in and out quick.”
7:30AM - 7PM
978 Dale St N, St Paul
Hardware Stores
“Great service, had some keys made (which worked perfectly). I will be back, especially since I noticed they have a great supply of hardware, nuts, screws, bolts and washers.”
“My dishwasher hose had a leak in it and I wanted to avoid a full replacement if I could. I stopped in at Frattallone’s and Derek was incredibly helpful showing me what things I would need to finish the job. Dishwasher is now operational with no leaks! Love having this level of service in the neighborhood!”
“I needed to repair a table leg (so the table would be useable again) and they were incredibly helpful, walking me through what I needed and how to do it. Wasn't sure this repair was possible but they helped me through it.”
“Jake is awesome. Told him im building a shed said he needed a couple days to get things bid up and I told him I was on a tight time frame and needed numbers back sooner than later. He said he would get it done. I appreciate the quick turn and service.
Thanks Jake”
“Great prices and huge selection of tools for a discounted price. We love going here and they ALWAYS have deals so def check coupons and deals online bc most likely you can save a few bucks with one or both of those options. Every one I have been to, I can’t spend less than an hour there.. so much stuff, awesome prices!”
“I just went for a heavy duty drain cleaner and they had some pretty good stuff there. It really looked like they had a just about anything anybody would want for do it yourself household repairs snow removal Salt for your sidewalks and steps look like anything anybody could ever need there”
“Is a very nice local hardware store. Have gone several times and they almost always have what you are looking for. Don't let the small size fool you, they have almost everything you can imagine. Also, they are friendly and helpful even if you are only buying something small.”
“Very helpful, but beware of the electronic mouse deterrent because they do not work in the least bit! Let's see if they allow me to return it with my recipt now though....hmmm... check back to see if they do? My review will reflect that transaction!Don't forget to like, share, or thumbs up if you've enjoyed this free, nonbiased, unpaid for independent review. Thanks have a great day!”
“I can't believe how much stuff they pack in there and still manage to keep it clean and organized. I've never left without getting exactly what I needed sometimes even something better than what I thought I needed, it pays to have such a great helpful staff.”
8AM - 5PM
180 Plato Blvd, St Paul
Hardware Stores
“This place is the best, I take my lawnmower here they do a great job fixing it and are so helpful with everything else too. It’s great to have a local hardware store and to give my business to the locals, highly recommend these guys!”
“After frustrated searches for parts and help at Home Depot and Menards, I went to Gopher Plumbing Supply where Max went out of his way to help me with both know-how and parts. I left feeling both very lucky and impressed. Thanks Max!”
“I needed a hose attachment to help get rid of a yellow jacket nest on the eave of my garage.. One of the gentleman there helped me and found the exact own I was searching for.. It was a very pleasant experience.. I have used this store for the last 35 years abs they always seem to be there to help me, both with products and advice.. Thanks”
7:30AM - 4:30PM
789 Raymond Ave, St Paul
Hardware Stores
“Needed some glass cut for a small repair. It was affordable, and taken care of quickly (I was able to pick it up a couple hours later).I know people love big box stores, but don't undervalue your neighborhood hardware store. This place is a treasure”
“Usually this place is a little busy, but when I went there with a tricky question about a part that didnt fit, drew pulled out his product catalog and figured out exactly the alternative that I needed. Really helpful!”
“I was able to get a great deal on a DeWalt impact wrench. I purchased online at Grainger's website and picked it up at this location. This pickup process was a breeze. They even have curbside pickup if you're interested.”
“I recently switched to St. Paul Oxygen Services as my local weldingsupply shop of choice and could not be happier. They maintain a huge selection of stock, good prices, and have the best customer service I have experienced.”
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“Very much surprised when I walked in the store and there was so much space, so many items. Little bit of everything here. Very clean and organized store.Bonus is that they have cats laying around waiting for you to pet them and give them some love.”