Cub Pharmacy has significantly improved its service and reputation over time. Customers appreciate the friendly, helpful staff, especially highlighting staff members who are kind, genuine, and quick to assist. Megan, in particular, is often praised for her kindness and willingness to help with insurance issues, making customers feel cared for. The pharmacy’s team is described as well-managed, with experienced staff who work efficiently despite a smaller size and limited staffing. Many reviews mention the staff’s patience and dedication, even during busy times, and their ability to problem-solve effectively. The pharmacy’s location and prices are also appreciated by customers, especially those shopping at nearby Cub Foods uptown. Overall, Cub Pharmacy is now seen as a place with good customer service, a caring team, and a positive environment, making it the preferred choice for many. Though occasionally busy, the staff's focus and effort stand out, and customers feel valued and well taken care of.
