Dollar
Car RentalHours:
4300 Humphrey Dr, Minneapolis MN 55450 Hours
About Dollar
Dollar is a rental car company known for its affordability and transparency. Customers often appreciate the company’s willingness to upgrade vehicles at no extra cost, which makes trips more comfortable. The staff, including employees like Aaron and Stella, are frequently praised for their professionalism, courtesy, and helpfulness, especially during check-in and after-hours situations. In one instance, Stella went above and beyond to ensure a customer’s business was retained despite initial difficulties. The rental process is generally smooth, though some reviews mention that the counter may be unstaffed late at night, requiring customers to go to the parking lot or affiliated Hertz office nearby. Most customers find Dollar to be a budget-friendly option, especially when arriving on evening flights, with clear instructions to pick up from terminal 2 after 7 pm, using the light rail or garage ramp. However, travelers have experienced challenges with directions and navigating the airport after late or delayed flights, involving multiple escalators, trams, and parking lots to find the rental desk. Overall, Dollar is seen as a reliable choice for affordable rentals, supported by friendly staff willing to assist in tricky situations.
Most Recent Reviews
July 2024
THE COUNTER WAS CLOSED!
Nobody At The Customer Service!
Absolutely ? Disgusting
April 2024
One person working on a Friday! the line is extremely long corporate is this how you represent your company we will never buy dollar again!
November 2023
Out of cars. Had to wait over an hour. Customer service was very poor and no help at all.
More Comments(93)
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