Dollar

Car Rental
Hours: Dollar is a rental car company known for its affordability and transparency. Customers often appreciate the company’s willingness to upgrade vehicles at no extra cost, which makes trips more comfortable. The staff, including employees like Aaron and Stella, are frequently praised for their professionalism, courtesy, and helpfulness, especially during check-in and after-hours situations. In one instance, Stella went above and beyond to ensure a customer’s business was retained despite initial difficulties. The rental process is generally smooth, though some reviews mention that the counter may be unstaffed late at night, requiring customers to go to the parking lot or affiliated Hertz office nearby. Most customers find Dollar to be a budget-friendly option, especially when arriving on evening flights, with clear instructions to pick up from terminal 2 after 7 pm, using the light rail or garage ramp. However, travelers have experienced challenges with directions and navigating the airport after late or delayed flights, involving multiple escalators, trams, and parking lots to find the rental desk. Overall, Dollar is seen as a reliable choice for affordable rentals, supported by friendly staff willing to assist in tricky situations.

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1. Minneapolis, Minnesota