Nelson's Auto Repair is a trusted and friendly local shop in the Minneapolis area. Customers find the staff great, super nice, and professional, offering excellent customer service. They are honest about what needs fixing and the costs, providing clear explanations and regular updates during repairs. The shop is convenient for scheduling and drop-offs, and they work quickly to get vehicles safely back on the road, often completing repairs super fast. They are helpful with staying on top of maintenance and preventing future problems, and they thoroughly inspect vehicles before recommending any service. Importantly, they advise when nothing needs to be done and do not try to upsell customers. The management ensures quality work by hiring employees they trust with their own cars. Customers appreciate being treated with respect and as an equal, feeling well-informed without being condescended to. Many highlight the fair pricing and the shop's willingness to help in urgent situations. The business is highly recommended by those who have used its services.
Just went because I couldn’t take out a nut that was holding my previous License Plate. The guys in the shop were super sweet and helped right away, I’ll definitely come back with any car issues and would recommend this location!
August 2026
Awesome place. Quick service and great customer service. I was here on a vacation and woke up to the tire being completely flat. I called around to several places who told me it would take hours. I was in and out in 20 mins here. John was great! Thanks again!
August 2026
I recently went on a,5800 mile trip in my 2013 Hyundai and had no problems (even in 119 degree heat!) after Kyrie and her crew worked on the under carriage of my vehicle. I always leave the shop with a good feeling after their service. John
