-
December 2022
Awful customer service. I was a member but then denied ability to use car- no explanation.
-
November 2018
Do not recommed using Zipcar. It is really hard to contact them for a membership. They never take a call. It took almost a month to get the card after I paid my due. I requested a refund several times but they never replied me back. I’m calling them now and they have not taken my call for over 17 mins.
-
November 2018
Zipcar sucks. Cars are filthy and gross and customer service is even worse. I requested a refund for my membership fee and was declined. Avoid