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“Very helpful staff. They go out of the way to help customers. I needed yards of straw blankets. They were out, but staff promised they'd be in next week on a day specified.”
“Friendly helpful staff with a "solution partner" attitude. Can't get better if you need any kind of hardware for your point of purchase displays!!!”
11AM - 4PM
12995 Ridgedale Dr, Minnetonka
Hardware Stores
“I am trying to only refinish top of dresser. I brought in the drawer and this guy was super helpful and matching the stain and also giving me tips. Think the guys name was Eric. I was super impressed with customer service.”
“Nice home Ace. I used just about every home Ace in the west metro. Never have had a problem. Easy to get to, employees are nice. Never had problems. I use the Ace for all my needs. They've never been out of stock anytime I've ever been there or needed anything. Which is very important as a contractor. I just never know when i'll have to stop in and grab someone. I can usually get in and out in 5 min which is important to me(even though I wanna look around longer). Plain and simple great place to shop. Thanks Ace Hardware!Call me for your Hardwood Floor Sanding and Finishing projects!”
“So, this is quite the gem.. Have stopped into this location multiple times and have always had amazing service which is rare for most stores in this sector... Reason for writing, John (customer service rep) took time for my needs on pest control.. Didn't rush the interaction, just gave me the time to ask questions and his answers were so very helpful... This guy is a DIAMOND.
From this experience alone, I will only be shopping at Gopher Ace for my hardware needs.. I am conveniently close to the big box stores but NEVER get this type of service. I would be lucky for a smile.
Kudos also to the cashier, Mary.. what a wonderful person... She gives the final charm for a wonderful experience.
Customer for life and also telling all my peeps to come here. Thank you, Gopher Ace Hardware!”
“I returned an air compressor (purchased online-still under warranty) due to a small leak. The mechanic at the Minnetonka store looked at it right away and was able to make a repair........as I waited! The mechanic and all other staff were super friendly and helpful. I did not have to make a return trip. Thank you!!”
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“Couldn't find the right part for my casement window anywhere, could find similar, but not in the right size.
These guys had it, price was reasonable, shipping was fast. 100% would do business with again!”