“I had a larger casement window installed and my contractors supplier was Hamel True Value Building Center. The window was installed correctly but during the cold spell last Winter an issue with the window performance occurred and a warranty claim was initiated by me. Steve Theiste, the salesman worked with my contractor, window supplier, and me to resolve the issue and it was determined a new window would result. Steve had to keep up with me and all of the back and forth, and he ordered a new window. I was very impressed with his professionalism and patience as we worked through the warranty and recommend his expertise to anyone looking for new windows.”
“Travis and his team helped us take down a couple of diseased trees and helped us remove some trees that were just too densely planted. He also helped us trim our remaining trees so that they would be healthier in the years to come. Travis was helpful, professional, and gave us great advice and guidance on how to manage our trees and at a very fair price. I wouldn't hesitate to work with him again.”
“I can't remember who helped me at the entry desk, wish I had gotten his name. I am demolishing a thirty year old deck and needed some type of wrecking bar. I found the Duckbill Wrecking bar at $120.00. I was set to buy that. This gentleman had recently helped demolish a deck and recommended a nail dimpler and the Honey Badger two-tine wrecking tool (at around $45). He was more interested in making sure I had the RIGHT gear rather than the more expensive gear. He saved me around $80 just by listening to what I needed to do, and finding the correct tools. I am happy to say, the Honey Badger tool has so far performed above my expectations. I didn't even need the nail dimpler. Thank you Acme! Your service is top notch, and the talent you hire reflects just that!!! If I could give ten stars and get the service rep a raise, I certainly would!!!”
“Was just here dropping off my ninja thirsti co2 canister, they took it no questions asked, cheap! Great group of people with helpful insight! Definitely coming back here again”
“Jim H really knows his stuff! Guy is so friendly and caring about his customers. He feels like one of those guys that would give you the shirt off his back if you needed it. Pleasure doing buisness with this company”
“Made a quick trip around 8pm for three items. Instead of wandering around the entire store, I asked for help. Couldn't have met a more helpful, knowledgeable and friendly employee.”
“I stopped in to purchase windows for a deer stand. The staff was great and very informative. I was able to purchase what I needed at a great price and the windows were in stock ! Thanks Angela and LaWanda for making my experience a great one !”
“We were at the Plymouth Mn Home Depot today. Brandy in the Flooring Department helped up with carpet for a couple rooms. Brandy was super knowledgeable but moreso she was totally engaged in her job. Thank You Brandy!!!”
“It was clean, quiet, and the staff was friendly. They have a fantastic plant selection and you can find a good variety. Their prices are a little high, but you pay for convenience and good staff.”
“I did an online sale of a new water heater from the Plymouth Minnesota store. The water heater was ready for us when we arrived. A young gentleman named Michael brought our water heater out. He was so helpful loading the water heater. We had to remove the grandson's car seat and he even helped us get that removed. Thank you Michael for your great service!”
“Great staff, folks want rental tools to be new and they are not. If you know what you are doing and ask questions when you don't, the team here is happy to help. Only ding is the limited inventory when it comes to larger equipment but likley due to limited demand in the area.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.