JCPenney is a large retailer offering a wide range of apparel, home furnishings, and beauty products. Since 1902, it has provided customers with style, quality, and value. The store features a variety of clothing for kids, men, and women, along with footwear, jewelry, and accessories. Customers can enjoy free shipping and curbside pickup, and explore JCPenney Beauty for skincare, makeup, and beauty deals from well-known brands like Covergirl, e.l.f., and Black-owned brands through Thirteen Lune. The store in Minnetonka, MN, carries popular brands such as Adidas and Levi's, as well as private labels like Liz Claiborne, Worthington, and Arizona Jeans. Many shoppers praise the friendly and helpful staff, highlighting employees like Raven, Heidi, Ped, Noreen, and Manuel for their professionalism and kindness. Customers appreciate attentive service, whether in the portrait studio, jewelry department, or customer service. The portrait studio, in particular, received high praise for a photographer who made holiday pictures special. However, some experiences reveal issues with the store environment. Customers have noted that the store can feel neglected, with dirty dressing rooms, closed registers during busy times, and dimly lit areas. Additionally, the placement of women's plus-size clothing has been criticized for feeling ostracized and poorly displayed. Despite these drawbacks, JCPenney remains a place with quality clothes and good prices, though the shopping experience can sometimes be disappointing.
They were having a great sale on window treatments. I purchased new cordless cellular shades for my living room
February 2026
Cashier was very nice, I was able to find some new clothes at very good prices. There was a cleaning dude that was was refusing access to the bathroom. When he was all done I went in and the bathroom was still gross so im not exactly sure if he was actually even cleaning it.
January 2025
Took pictures with my sisters here and they turned out great. Staff were all friendly
