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“Just as advertised and promoted - fast and easy to sign up! I am starting new service and super helpful whenever I called in with either sales or support questions. Best internet service provider experience I have ever had. Highly recommend Arvig to anyone!”
“Our rep. Jesse Belisle was Awesome! He was able to get our phones pre-ordered for us earlier in the week and he got us in on the same day the phones were delivered.He got both my wife and I completed set up on our new phones, set up, installation of screen and camera protectors. We'll definitely be going back here. Especially for Jesse!”
“Stopped into Tcc Verizon today in Champlin, Mn. My store in a town 18 miles north SUCKS! Anyway ask for Tom D. The kid is awesome!!! Tommy, FEEL YA ! HE REALLY KMOWS WHATS UP and just a GOOD KID! That usually means he won't be around long! Peace and ❤️ .”
“I can't say enough good things about USI. They're the best provider we've ever had. Their speed, reliability, cost, and customer support are all better than anything else I've experienced. If you live or work in their service area, you definitely want to go with USI. You will not regret it!”
“I came into this t mobile today and Enderlyn helped me out with getting everything figured out even though she doesn’t speak fluent English, she still did the best she could. Great and patient employee.”
“Pretty nice and empty which made it easy to get what u I went for some. The young lady I met was very helpful and insightful on my situation. I highly recommend this t mobile location”
“Jeremiah is the man. The store was clearly understaffed when I was in to buy a new phone and he handled the process professionally and patiently while getting multiple customers’ Qs answered.”
“Had an amazing experience working with Jamal today. He helped us set up 2 phones in a timely manner as well as helping others as it was a very busy Sunday afternoon. He was professional and super helpful (especially to others when his co worker was lacking)”
“What a great bunch of employees - All friendly and super professional in helping you the right way. I had to activate service on Apple watch and I got great service. Maggie is awesome and helped me fully with all the issues including porting over numbers and lowering my bill to the lowest amount !!”
“After many awful T-Mobile experiences in other stores Drake restored my faith in good customer service. He went above and beyond, he was knowledgeable, friendly and gave great advice. He was very patient while he transferred data to my new phone. Thank you!”
“I was at this location to purchase a new iPhone and upgraded my plan. Tanzin walked me through everything in details. He was super helpful, friendly, and patient with me. He helped me transferred everything from my android to the iPhone. He even helped with my daughter’s phone 3 days later.”
9 AM - 12 AM
12450 Wayzata Blvd, Minnetonka
Internet Service Providers
“Initial setup was relatively quick but it took quite a bit longer to make the fiber link which was annoying. However, the service has been perfectly reliable and the upload and download speeds always exceed the rated 500 megs. So, all in all, I love them.As opposed to CenturyLink whose DSL was very slow and amazingly unreliable. I disliked them so much for that, and other reasons, that I had them remove their phone line from my house.In comparison, USI is a knight in white armor.”
“i had a great experience in this store. my family and I came to get new phones and the sales person treated us very well. although they were out of Iphones he directed us to another store where we could get it and the service over there was great too. I love my two new moto G phones they work great and my daughter is in love with her iphone, she even named it. thank you for a wonderful experience.”
“I just want to give an EXCELLENT SHOUT OUT to Mr.David Hall!! Mr. Hall helped me with paying my bill and answered my questions. Explain everything to me so I understood what was going on. With his help, I paid my bill and was on my way. I think when I have a question I will talk with him. Bless you sir!!”
9AM - 5:30PM
4706 Nicollet Ave, Minneapolis
Internet Service Providers
“USI has been the best internet service provider I’ve ever used. Very fast service and great customer service. I’m really bummed I can’t use their service at my new apt.”
“Micah was great! We were having issues with my great aunts phone having a bunch of virus apps on it and he took the time to go through and clean it up for us! Very patient and super friendly! Thank you Micah!”
“I can’t believe I’ve been to multiple stores and it finally happened!! A smooth upgrade and my phone didn’t lose a thing. My wife and I loved working with Mitchel! He made it fun!”
“Just reading Consumer Reports on customer service and reminded of how unique Velocity is. If I have a problem (which isn’t very often) I call them. A human answers and solves the problem. How rewarding is that?!”
“Service and support is incredible. We've had zero issues with our service and the speeds have been consistent and extremely quick. Today our fiber cable was cut by heavy equipment working at our neighbors house, Gigabit techs were at our house no more than 5 minutes after I talked with customer service. We were without internet for less than 45 minutes! I can't imagine how long we would have been down if we were with one of the big competitors. We will be long time customers.”
“Kendal was such a great help! He’s not only friendly but also highly skilled. His customer service is second to none! I was completely impressed with his professionalism and customer service. Very patient with me when I couldn’t make up my mind on which phone and other devices that I wanted. I love the deal that I got and my new phone. Thanks Kendal for all your help!”
“I went to the store in Brooklyn Center on shingle creek to pick up a new router box for my internet Because my old one couldn't handle the speed that I had, after connecting the box was still having trouble with my internet, I called customer service and realized I was given the wrong gateway box. I went back to the store to get the correct box. the young lady that waited on me wasn't knowledgeable enough to answer my questions however, there was another young (Kapree) that was waiting on another customer but heard the conversation and realized my frustration. She stepped in and completed the transaction. I was so impressed with Kapree. She was very knowledgeable, kind and explained everything in a way I could easily understand. She saved the day and I left very satisfied. Kapree is an asset to that store and a prime example of excellent customer service.”
“Josh helped us get the info lined up for a a big multiprocessing upgrade knowing he wouldn't get the sale the following day. Mike spent alot of time with us making everything go smooth and easier for us the next day. By far the best customer service I could have expected from both of them. The best service I've gotten from any phone service in person or online. Would recommend these guys to anyone”
“Okay, I NEVER write reviews, but felt compelled this time because I simply dread everything about the process of getting a new phone. I wait as long as possible, in this case 6 years. I went from an iPhone 8 to an iPhone 14. Walked in, girding my loins, expecting the process to take all day. Did read reviews here about a guy named Darion and almost called first to see if he was on duty, but just gambled. Lucky for me, he was there and available to help. Made a dreaded process joyful, fast, slick and complete. Yup, this guy needs to be valued, promoted, given a raise, whatever. I'd put him on any kind of service team in any sector. Truly, how rare is good service these days, especially in mobile/tech land?? Thank you, Darion!”
“Met chaz and Hector. Need ed new phone and both explained in detail about the phone I'm getting without pressure to buy. Which makes me comfortable in my dealings with them.”
“After having a lot of difficulty setting up our transfer from Verizon mobile, and after 8 hours on the phone over 7 calls with the Xfinity call center, I decided to go in and get things squared away at the Ridgedale store. We spoke with the manager, Sasha, and she was exceptional. She cared about our issues, she took the time to assist us in our frustration, and she made things right. And she helped us prepare our old phones for trade-in. A terrible experience with the call center led to an incredible experience with Sasha. Thank you!”
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“We use OAC Tech support for two of our companies. The whole team is fantastic, but specifically, Alex is the BEST. Through every issue, no matter how big or small, he is patient, knowledgeable, and efficient. He not only solves our questions and issues in a timely manner but also takes time to patiently educate us on what was done and what to expect. More recently, he completed a migration project between our two companies, and I have to say that the process went so much more smoothly than any other migration project I've been through with my previous employers. OAC is definitely a company you want as your support partner!”