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“Matt's moving did a very good job with our FFE install. We had a large 2 pool project of installing over 80 pieces of furniture. The staff were professional, fast, and the price was competitive. They also assembled items as well, which made the project go smoothly. Request Matt S.'s crew for your moves.”
“Rented 3 units for two years with no issues. Units were clean, and I did not have any damages. Only reason for leaving is a relocation to another state. Moved out all my belongings the last day of the month. Was on auto-pay, and Peggy was very helpful in closing my account that last day so I wouldn't get charged for the following month.”
“The facility is clean and well maintained. Steve is a great site manager. He’ll address any concerns you have and is very prossional about it too. My only con, is since I’m there everyday; I don’t have a personal clicker for the garage door ?”
“Best experience Ever! Very friendly staff. Kalin was super Awsome with us. The storage place and units were immaculately clean. Very Glad I found this spot. I will share how Great Public Storage is with all my family and friends! Thank you kalin! we really Appreciated you being so helpful.”
9AM - 5:30PM
2500 50th St E, Inver Grove Heights
Self Storage
“The nice lady that helped Me way polite advanced knowledge of her system so my time there was fast and she was very helpful I'd recommend her to anyone and everyone thanks extra storage and thier staff in invergrove heights MN”
“Two thumbs up and five stars for Keegan. He was able help me work out the cost to fit my budget. He was very helpful and US Storage Centers are lucky to have him.”
“Mitch was incredibly helpful and knowledgeable when I moved in and during every visit!!!! Always a smile on his face and extremely kind. We need more people like Mitch working in customer service.”
“I have been here for the last few years. Ann at the Woodbury (woodale) location has been nothing but great. When I needed to extend my hours on different occasions she got right on it. She also came out every so often to chat quickly and ask how my day is going.
No one has done that at a storage unit before. She is welcoming, with a professional manner. She also represents public storage here in woodbury pretty well.
Shes a hard worker, I am here everyday and she is here pretty much every-time I am here. Continupusly being genuine.”
“Lack of communication with the property manager,
No actual times that they'll be in.
There has been an "IT issue" since Saturday but we've seen multiple people access their units. I was told they'd call us with a temporary key so we could have access to our property/belongings. If this is supposed to be a safe place for our belongings why the hell is there no communication with us or access to communication with you guys? We can't get ahold of property manager and it's not always an option for us to drive down there.
Biggest complaint here is the lack of information and being told he would call us back. He didn't, I've called multiple times with NO answer. I've left 2 voicemails... 1st I was nice about, 2nd one I mean. The second we have access to our belongings we're out.
As promised:
I think his name is Tom finally came to the office. We talked a bit and he was understanding of me being upset and wanting to rage; we joked a bit and he was able to get me in. It was a temporary code... but I hope the IT gets itself figured out.
Seriously if you're about to leave a review because of the same issues - you aren't alone and it may feel like it's choosing it's victims (don't let that make you go crazy, you're complying and you paid; you're valid).
Seriously though, I think a text line with whoever is in office would be beneficial/office cell phone.
Other than the issues this week it's been smooth. Although my partner did point out that maybe y'all can give those of us struggling with this issue a month free of rent/no rent. ??♀️”
“I just worked with Shellie. She too has been wonderful when I inquire about anything at all, it gets done.
Thank you Shellie for all of your great help.
I have had a storage unit at this property for many years. There has always been a wonderful on site associate to help me anytime I have needed it.
Nancy always has a smile on her face, is efficient and professional.
I couldn't be happier with this Vadnais Heights Public Storage facility.”
“Shellie was extremely knowledgeable, and a huge help in tending to a recent rental concern of mine. I’ve been a satisfied tenant at the Hugo location for many yrs, however rental increases of 40% every 6 months are simply not feasible long term. Sadly, I will be looking elsewhere.”
“Sandy had great customer service. She was welcoming, knowledgeable, and made me feel comfortable during the entire process. I would definitely refer this Public Storage location to others.”
“Amazing service, and always friendly and kind. The owner Rob is always friendly and inviting. They have all sorts of rental items. Tents and canopies, heaters, pop corn machines, cotton candy, snow cone, ladders, propane fillin station, to much to list.”
“I am responding to the Google review posted 2 weeks ago by a previous customer and will state the facts of what occurred and how it was handled.The incident that Deanna Reed reports took place in June 2018, 2 years and 4 months ago. On June 24th, 2018, the customer called the storage office to report that her unit had been broken into. The manager met the customer at the storage unit an hour after her call. Customer reported that the lock on the unit was locked when she arrived, additionally, there was no damage to the lock, unit door or any other storage units. The customer reported that a number of things were gone from the unit. She stated it had been at least 2 months since she had been to the unit, but was not sure when she had been there last.Stillwater Advance Self Storage does have surveillance cameras which cover the unit rented by this customer. Our system consultant reviewed the video available and found no suspicious activity, which was reported to the customer and sheriff’s deputy handling the report.The manager and owner of Stillwater Advance Self Storage strive to provide good customer service to our renters. To say that the owner was not helpful is inaccurate, as he did all that was possible given the circumstances.Manager, Stillwater Advance Self Storage”
“Jen and Luann were very helpful and professional. US Storage is very clean and organized. Thank you Jen for all of your help we are Thankful for the exceptional service you gave us !!!!”
“Charles was Amazing. Great Customer service. He was able to help me with a storage unit due to them canceling my reservation online without my knowledge. Thanks for fixing the issue. ?”
“At West St Paul Public Storage I was treated like gold! I lost my keys and they drilled out and replaced my lock in a timely manner. When I told her I couldn't afford the unit any more she requested a rate reduction (which was granted) without me asking. As a result I will be staying with West St Paul Public Storage.”
“Bobby is amazing at his job he really takes pride in his work. He was able to answer every question without hesitation! Bobby is the go to guy keep up the great work!”
“I wanted to express my appreciation for how this facility is run and maintained. We chose this storage facility in August 2021 for it's proximity to our house and have not had a bad, or even difficult, experience since. It is always clean, well-maintained, accessible and secure. The communication is clear, simple to understand and straightforward. Holly is a welcoming presence and handles any issue or question with quick and in-depth knowledge. The facility is laid out in a sensible manner and carts are always available and where you expect them. Because of this ease of use, I didn't realize "how good we've had it" here until a recent frustrating experience at a different company's storage locker in Edina for my mother. More Space Self Storage has clearly set a standard for my future expectations of any storage facility. Thank you.”
“Steve is very responsive, accommodating and keeps a clean and dry facility which seems very secure. We have had various storage areas due to children moving in and out and it’s been great having a space to store their things between moves. We have used another storage businesse in the past where the ceiling was not secure and someone peeled back the chicken wire and appeared to be staying there. Nothing was taken but some furniture was damaged as they climbed up on things to get in and out. Didn’t have this concern with Summit Storage.”
“I came in to rent a storage unit at the Stillwater, MN location and Tom helped me out. He answered all my questions I had and was very helpful! Need a storage unit…. Go see Tom.”
“AWESOME place! SOOOO clean! The items we stored for 5 years didn't have dust on them when we went to move out. I'd highly recommend! The employee(s) (Jesse) are extremely easy to work with and accommodating! Easy to get in and out and had carts available to move things. I'd recommend them highly!!”
“manager Nae was the most sweet and helpful women even after i gave my bad review she was still 100 percent helpful and boy i felt like a jerk,her customer service was the greatest.”
“Ary, At public storage 9640 Hudson Road in Woodbury, Mn is the best to work with. I have had a unit there close to 20 years and Managers come and go. Ary has probably been 3 years and is always happy and asking if you need any help. If you need anything she always has the answer. She provides the best service.”
“We've had to use several storage facilities in the past, but if North Star Mini Storage in Shoreview had been the first, we wouldn't have had to look for another. If you're searching for a place to store your stuff, put this one at the top of your list. This facility is superior to others in every way; it's excellently managed and maintained, clean, well lit and most importantly, secure. Mike is a pleasure to work with; he's professional, responsive, efficient and always has a smile!”
“Staff is very kind and helpful! Units are clean and in excellent condition. Their large dollies very handy for moving lots of boxes or large items.
I recommend this place.”
“I've been with acorn mini storage for some time now and i appreciate the support that has been shown to me there. when ever i needed a space for short term or long term I know Acorn had always help me with a budget plan or something to help me out when i was low on funds.The best part of it is that there security has went up higher to give the customer the feeling of "my belongs will be kept there safe" and i have nothing to worry about.Thanks Joy for all your Good Customer Service and hard work to maintain the facility.”
“Driver review:
A little bit of overnight parking
I got there early but was not taken until my appointment time.
Friendly staff
Fast load”
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“Holly K & Nathan @ the North St. Paul location are great! Real people with real answers and no bs. Facility is clean and well-kept. Nice, large bays. Plenty of room to work with, when dealing with large objects. Decent rates with a clear understanding of costs over time.”