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“I went in with a list for starting a new business, and an associate went through the store with me filling my cart. He also heard an offhand comment I made to my husband and found a fitting for the compressor that I needed but didn't have on the list. When I got to the register, the cashier found all sorts of coupons to use on what I had in my cart! HF is my place from now on.”
“Had a piece of glass for a china cabinet cut. It was a perfect fit.Had a door key cut for my car, works perfect, which was a pleasant surprise. I had tried to get one cut several times before. All had failed to work.They are my favorite hardware store.”
“I've been shopping here for years, nothing beats this store. Great service, employees will greet you at the door and are willing to help you find exactly what you need with no hassle of searching for it yourself.”
“Two class act guys! They absolutely do not deserve any bad reviews! They are two who make St. Francis, what it is. My husband and I have walked into this hardware store since 1989. Anything we needed to rent, have them fix, mix paint , sharpen, or purchase, they could find a needle in the haystack they knew right where it was. THANKS, Tim and Rich. You are both what made a monumental business in this town. Thank you, and God bless you both. Jim & Tanya Ness”
“Went in around 7 on a Friday night looking for paint for our kitchen cabinets. Hayden greeted us and helped educate us on which paint is best and helped steer us in the right direction for best color. Was so patient being with had our 1 and 2 yo with us. Really appreciate the help, we were completely clueless on what to choose.”
“Nathan was very helpful assisting me selecting paint. Had a ton of questions have never purchased paint he went over types brands and also showed me colors.He was very courteous as well”
“Needed a nail gun for a house project and the guy there walked me through how to use it and was genuine in wanting me to succeed at my odd job at home. Appreciate the customer service and knowledge.”
“My daughter was so excited to get to mix her own paint (for her bedroom) at the Home Depot! What a fantastic employee they have, to take the time to include her in the process! She was just thrilled & it made her day!”
“The best part about any home town hardware store is the ability to buy a single nut, bolt, or screw. This place is that kind of store. You also will find the staff friendly and very quick to offer help. Great place.”
“It was very easy to find what I was looking for. It had good reviews on the product. I just order the product so I can’t say anything on the delivery process yet.”
“I really appreciate the help I got from Nikki from the lumber department. I recently had back surgery and it was difficult to get the heavier treated lumber. He cut several pieces I needed and was a life saver.
Initially I sought help from another employee in charge delivery pickup. He was dismissive and stated he was busy even though no one was around and told me to go Prodesk. He also did not page anyone to help me either. It turns out the item was right in front of him. Gets better where he started yelling at other employees in front of customers. He also proceeded getting in front of customers face justifying his behavior because he was under pressure to load trucks.
In spite of all the chaos that one employee, Nikki was very professional and got what I needed. Thanks Nikki, you are awesome. I would give 5 stars if it wasn’t for the other employee.”
“Jason with customer service and Max in management were SUPER helpful in assisting the purchase and delivery of our mower!They went above and beyond in service and support,Highly recommend the Coon Rapids Home Depot location for any home improvement or shopping! Best customer service!”
“My wife sent me with a Pintress idea for flower boxes. I'm not that handy, so with great trepidation, I walked in to buy the lumber and supplies I needed. I showed my plans from Pintress to a few employees, and they suggested that I see Josh Herrick. Josh was fantastic! He cut the wood to the correct sizes and made suggestions to improve the design. He also found some clearance wood that was cheaper and treated! I was able to make two boxes for 1/4 less than one! Wonderful experience! I got his card!”
“Honestly it's still probably best all around hardware store. It's laid out well and the staff is well trained and the prices are good. You probably won't find the highest end stuff there but if you know what you need you can probably get it relatively quickly and easily there.”
“Great experience here buying a GE washing machine. I was surprised and delighted at how quick the check out process was, and they were able to schedule delivery two days faster than I had expected. In addition, the washer I was looking at online had an additional discount in store. The associates that helped me were very friendly and patient. Answered all my questions and felt like they genuinely wanted to be there helping me... kind of a rare feeling these days. Just felt like it was my lucky day. And maybe Lowe's is my new favorite DIY store.”
“Easy to navigate through the store, especially if you have the Home Depot app, if not most of the employees can and are willing to help.
Store isn't a cluttered mess like Menards and has better pricing than Lowes.”
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“I had a very quick easy and afforable experience here, special call out to Ryan and Sabrina who helped me out, extremely knowledable helpful and kind to work with. I am a new customer and will be enjoying shopping here for the rest of my welding career!”