Apple Rosedale Center is a friendly and helpful business that provides various services for Apple products. Customers appreciate the staff's kindness and their willingness to assist, even when the shop gets busy. Several reviews highlight the excellent support from employees like Jason, Christian, Rachel, and Jesus, who take the time to explain processes, answer questions, and go above and beyond to ensure customer satisfaction. The team is quick to resolve issues, such as resetting phones or fixing problems, often accommodating customers outside regular hours. While the service is generally praised as great, some mention that the store could benefit from more staff to handle busy times better. A common concern is the loud environment caused by all hard surfaces, which makes the space noisy and less comfortable. Customers also enjoy shopping at the location, especially at stores like Dick’s Sporting Goods. Overall, Apple Rosedale Center is known for its helpful staff and quality service, making it a trusted place for Apple repairs and support.
Looks like all other apple stores, the only difference is the staffing and employees knowledge of apple products.
November 2025
Great service, though they could use more staff. Only one complaint: it was really LOUD. It's all hard surfaces, and the sound bounces around. They should add carpeting and maybe something sound-absorbent to at least some of the walls. And get sound-absorbent ceiling tiles.
October 2025
went in after I forgot my password. on my new iPhone. the lead tech was able to squeeze me in for a reset. even while they were busy. thanks