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“As difficult as everything is made to be these days, this was a pretty easy experience
I don’t remember the guys name, but he helped me out without any BS.
I would recommend stopping in with pretty much any issue. Most of the staff was helping everybody in an efficient, straightforward manner.”
“Love this store. The culture is customer service. Sergio was so helpful setting up my new phone and understanding my options. When i realized i needed to reset my old phone to a factory setting, another team member was just as helpful. Not all tmobile stores are the same. When I need help in the future again, this is the store I'll come back to. Again, love the store's culture with a strong focus on customer service and support.”
“i am shocked to read any bad reviews of this place. i’ve been going here for years for all my screen protectors. i’ve covered many cell phones and ipads. i recommend them to everyone. i am always remembered when i arrive and just last week i got my ipad fixed. i wasn’t sure if it was even fixable but it was and it was efficient and affordable. i think they’re amazing and i hope they never leave me.”
“Lex was absolutely amazing! I came in with a frustrating tech issue that took quite a bit of time to work through, and she was extremely patient, helpful, and professional the entire time. She never made me feel rushed and genuinely took the time to troubleshoot the problem and make sure everything was handled correctly. I really appreciate the effort and time she put into helping me. Excellent customer service Lex definitely deserves recognition 10/10!”
“I purchased a new phone from Verizon and had a number of difficulties transferring the data from the old phone to the new phone. I went to this Verizon store for help. Due to the tech difficulties I was experiencing, I did not make an Apple genus appointment. The employee who greeted me, Gabe, was extremely helpful. He scheduled with me with their tech support and while I waited for my appointment slot, he helped to troubleshoot the transfer issue. Ultimately, Gabe was able to resolve the issue before my appointment time started.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Store is absolutely amazing. All 4 young men working are kind and knowledgeable and Samantha is amazing as well. Best experience I’ve ever had in the store. These young men dealt with very rude and angry people in the store while I was there as well and remained professional while the customers were doing everything in their power to make it as hard as possible. Great Job hiring good people at this store.”