Famous Footwear offers a mix of experiences for customers. Many praise the terrific customer service, highlighting helpful staff like Quieena and QUEMA, who provide friendly and professional assistance. Shoppers have found great deals, such as Timberland boots at clearance prices. However, some express disappointment with the online ordering system, noting inconsistencies in hours of operation. The store's layout can feel cramped and disorganized, possibly due to staffing challenges. Despite these issues, the overall sentiment leans toward positive, with low prices and knowledgeable staff making it a worthwhile destination for footwear.
Terrific customer service, found some great Timberland boots on clearance at around 60% of average cost anywhere else. As well as the tech 2 Doc Martens boots I stumbled upon are some new exceptional footwear.
January 2024
Staff was friendly and helpful. Wide range of Footwear.
November 2023
Limited selection for larger shows/wides outside of sketchers but helpful staff
