The Verizon store in Roseville is highly praised for its helpful, friendly, and knowledgeable staff. Customers appreciate the quick assistance, often receiving support within 15 minutes without needing an appointment. Staff members like Collin, Tristan, Jordan, and Mario go above and beyond to make the experience smooth and stress-free, whether helping with phone trades, plan changes, or account transfers. Employees are described as patient, kind, and empathetic, especially when assisting customers with disabilities or language barriers. The store is known for its organization, efficiency, and excellent service, even during busy times such as holidays. Customers also value the convenience of online ordering, with options for free 2-day shipping, in-store pickup, same-day delivery where available, and online appointment scheduling. The store’s knowledgeable team ensures that new phones and plans are set up correctly, and the staff’s dedication has earned long-time loyalty from customers. Overall, the Verizon location in Roseville offers a welcoming environment, reliable support, and a commitment to customer satisfaction, making it a trusted choice for mobile, internet, and business needs.
Kevin and Collin helped me with a service problem I was having and fixed everything in no time! Both were delightful and made my experience in the store so good that I had to write a google review lol. Thank you both!!!
June 2024
Had a really great experience with the staff at this Verizon store.
May 2024
Staff were very helpful and friendly, especially Collin. I got help within 15 minutes despite not having an appointment. Really appreciate our mobile phone support workers - with everything we use our phones for, they should be considered essential workers.
