Von Maur is a highly praised business known for its exceptional cleanliness, organization, and pleasant employees. Despite being more expensive than other stores, customers find the overall experience to be worth it. The store features a live pianist playing a grand piano, adding to the ambiance. Customers often discover good deals on the clearance racks.
The store's selection is impressive, particularly in the jewelry department, where customers can find a wide variety of charms from brands like James Avery. The sales associates, such as Bob from the Men's Furnishings department, are described as helpful, entertaining, and able to provide valuable style advice.
Customers consistently praise the outstanding store, selection, and service at Von Maur. The welcoming and plentiful sales associates, open and ample dressing rooms, and the overall cleanliness of the store contribute to a lovely, oasis-like experience, especially in contrast to other upscale department stores. The fact that Von Maur is still owned by the founding family is seen as a positive, as they are perceived to take a personal interest in the business and its customers.
Nice department store. On the expensive side. And maybe catering to a more elderly demographic. But it's clean and the bathroom is are nice.
July 2026
Very nice clean store with very good sales staff. Loved the piano music while shopping
June 2026
I consider Von Maur to be on the level of Dayton’s. Excellent addition to the mall. Love that they have a pianist; makes for a very pleasant environment!
