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“I went to this UPS location to print off an obituary but after trying to print the obituary off from my cellphone it wasn’t working out in my favor. There was a really nice Associate named Vino that helped me correct the obituary that I needed to print off. She was very Kind, Helpful and Patient . I look forward to visiting this particular location again because of the wonderful customer service that I received from Vino.”
“As an elderly lady,it was very confusing to t
Return my pkg.Two wonderful prople in store 1715 at 5021 Vernon were soo helpful to me..their names were Taylor and Chris!
I thank them alot.
Karen Daly
Edina,mn”
“I’m giving the Manager 4 stars. She was polite and had to intervene because Derrick refused to enter the correct address. She corrected everything and made sure my package is going where it should be. Derrick had an attitude and he refused to listen or correct the address again when I called. He was more concerned that he was off work in a few minutes than he was with fixing his”mistake,” Stating ,”it’s too late your package was already picked up!” Meaning your package is going to the wrong address, it’s your fault ,and that’s ok because we close in two minutes. Their entire business is mailing packages. He couldn’t care less if my package arrived at the correct address. Which is his job. That level of disregard and incompetence is not ok when you’re already overpaying to mail a package. If you don’t want to your job then go work somewhere else. I told him the correct zip code multiple times and he still got it wrong. He not only got it wrong he refused to fix it arguing that the computer is changing the city. When he was putting in the wrong zip code. He made the process unpleasant because he was disrespectful and unprofessional! People with that type of disrespectful argumentative attitude have no business dealing with anyones customers! I refuse to return to that store. Mailing a package should never be that aggravating!”
“I’ve had such great experiences here. The staff is always so friendly and genuinely helpful, and they go above and beyond every time. You can tell they really care about providing the best professional service. Definitely my go-to UPS store!”
“the people that work here are genuinely helpful, i came in once with a super confusing verizon return and didn't have the paperwork i was supposed to have and the person working that day found a workaround within 5 minutes. i also just went in to get a passport photo taken and after they told me they didn't do digital copies the guy offered to just take the picture on my phone free of charge (should've gotten your name, i appreciate you!)”
“This particular ups store is amazing. I had an order that had 3 separate boxes and needed to be shipped in one big box but they knew away around it and helped me save another trip by doing the shipment separately and the gentleman I wish I knew his name but he had patience and helped get it done correctly. Amazing thank you”
“I’m very impressed with the service at this UPS Store. The team was extremely helpful and patient while assisting me with my shipping needs. They explained the different options clearly and made sure my package was properly packed and labeled. The process was smooth and fast, and the staff maintained a positive and professional attitude throughout. It’s great to see such dedicated customer service. Highly recommend this location.”
“The people at the store are friendly and hard working. Also the price to send my box was more than expected. But then I thought of the price of gas and how much it would cost me to drive it there. Your price was very cheap then. Thanks.”
“Very helpful and knowledgeable staff, much more professional than other ups locations, unlike the location in Wayzata that were less helpful to me. I wish both locations the best but the Wayzata one should be more like the Minnetonka one.”
“Some of my returns are via “Happy Returns,” a wonderful service provided by UPS. I just initiate the return online and drop the item at UPS. No packaging, no shipping, and no charge. Service here is excellent.”
“Brad was very helpful and I appreciated the one on one customer service.. A small family owned business and I felt that when I walked in the door with the genuineness.”
“I have been getting my print work from this local company for years. They are amazing! Today I just picked up another order and realized I have never sent in a review to say this!! Thank you for always accommodating our requests and all of the custom orders we have. Today the order was just BEAUTIFUL! We ordered some vinyl signs, posters and a large poster that needed to be altered and they did it all better than perfect!Thank you for your attention to detail always! I am thrilled with the order today (and always)!”
“Had a wonderfully smooth (and fun!) experience here yesterday when I stopped by for a notarization appointment. All three gentlemen working here were extremely helpful, funny, and patient. The notary public who helped me photocopy and notarize my diploma was super thorough and double checked that every element was included. They didn’t even charge me for the colored photocopies! The staff here seem genuinely interested in talking to the customers and making them feel comfortable. I’ll definitely be back again soon!!”
8:30AM - 6:30PM
7455 France Ave S, Edina
Mailbox Centers
“I want to ensure great employees are recognized & hopefully rewarded. Too many people are only motivated by revenge or a bad experience; NOT the case here- These guys are always so helpful and positive. A pleasure to use the store because of the staff!”
8:30AM - 7PM
3109 W 50th St, Minneapolis
Mailbox Centers
“I was helped by Amir and Bisham, both of whom went above and beyond to assist me. They were incredibly patient and helpful even when I had to email the labels a few times to get them to go through properly. They both made my day!!!”
“The gentleman who helped us (his name was Jeff) was amazing! He came out to look at how much we had for shredding in boxes in the car. Then Jeff helped us bring it all in. He was so polite, with his arms full he still held the door open for ME! They could do 70 pounds of shredding and were so helpful in getting it all done for us.”
“Kim, Ty and Skai are always working hard to help customers every time I stop by. They are quick and efficient and I will always go out of the way to stop by this location to see them. This is my favorite UPS store!”
“The manager Karli was very kind,patient and very helpful. More employees should learn from her example of what a good employee is I will give her and the place 5 ? very nice and clean”
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“BEST UPS STORE around! Exceptional service from every employee. They are courteous, efficient, knowledgeable, and actually appear to enjoy and take seriously their job. Chris, the owner of the store, goes beyond expectations to help his customers which I experienced the other day. He sincerely cares. It is rare to find this customer service anywhere. Thanks, UPS St. Louis Park.!”