The UPS Store #4009 in Shakopee is a locally owned and operated business that provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers consistently praise the friendly and helpful staff, noting their professionalism and patience. Several reviews highlight the exceptional customer service, with staff going above and beyond to assist with issues such as troubleshooting lost packages, retrieving shipments, and ensuring timely redelivery—all within a few hours. The team is appreciated for their quick, polite, and efficient service, especially when handling last-minute printing needs or complex problems. Customers also mention that the store's employees treat each person with respect and handle each task with care, even during busy times. Some reviews mention specific employees, like a young man named Chris, who was especially praised for his helpfulness and professionalism. The store is described as a convenient and reliable place for mailing, printing, and administrative needs. Overall, the store has a strong reputation for excellent service, friendly staff, and effective solutions, making it a go-to spot for the local community.
Tried to donate clean packing peanuts and was told, .”No, we don’t take those.” In a very rude manner! Checked the website before and it said they would take and ruse them, but NO! So rude! Store is poorly run!
December 2024
Never had a problem, staff are knowledgeable and helpful.
November 2024
I had a great experience at this store! I needed to ship out multiple packages, and the staff was quick to assist me.