Best Buy offers a typical and average shopping experience for electronics. The store usually has the items customers need, but it can be slightly overpriced. A common issue is the availability of staff; there are often not many employees working, or they are standing around and do not engage with or offer help to customers. Shoppers frequently wait a long time for assistance, sometimes over 15 minutes, and may have to ask for help from employees who seem unwilling. When help arrives, it is mixed; some staff are very knowledgeable, while others know very little and can be unhelpful or even careless. The enormous selection of products, like laptops, can feel impossible and paralyzing to navigate without prior research. Customers recommend doing your own research before visiting.
Great inventory. The staff was helpful and very friendly.
July 2026
Two of the best Best Buy stores are on in Richfield MN and St. Cloud MN they’re customer service is top notch jacob from Geek squad in St. Cloud help me in professional way thank you sir.
July 2026
I'm at a point where I only go to Best Buy in person when what I need is something I need today and I don't care about price. That was the case today. If i can wait wait even a couple of days I'll shop online.
