Old Navy receives positive reviews for its helpful and courteous staff, who efficiently solve problems with returns and orders. Customers appreciate the reasonable prices, endless seasonal clothing selection, and strong online presence. The store is noted for being clean, with service that is kind, professional, and prompt in assisting customers find items. Staff are consistently described as going above and beyond to provide great service.
What happened to female clothes? So short in length and sleeve length, and now the length is gone in mid section. Not exactly good shopping if you want that especially in winter weather.
January 2025
Good selection, nice sale prices. Easy returns in store
October 2024
We were in the store this past Saturday, Oct 19. I found a white jacket in xl tall but it was too big. I returned it on Sunday, Oct 20 and and the associate, Rachel, helped me. Not only returned it but ordered a LG tall with another $5 off plus free shipping. I got my order today. Thank you Rachel. You were kind and helpful.
