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“Rico was very patient and knowledgeable. We talked about many things while waiting on the download. I would recommend him to anyone with Verizon as their provider”
“I am from out of town and needed help with my Samsung Galaxy smartphone. Jeff took the time to resolve the problem...they know their stuff and are great to work with.”
“Very fast and efficient! The owner fixed an iPhone screen and we also got a bargain for a new phone case and screen protector. The price was extremely reasonable. I couldn’t be more satisfied! You won’t be disappointed!”
“Had an issue with my charging port on my ipad and stopped in. Josh figured the problem out in about 5 minutes, suggested a different charging cord they had and had me on my way charging me only for the cord. Prior to being helped watched him help an elderly customer and he was really good with them explaining everything in an easy to understand manor”
“amy and jefferson took care of me they really help me out today they both were very respectful, nice, and helful and they really whe about and beyond to make sure i have everything i needed after getting a new phone”
“Dallas was so helpful and knowledgeable about every single product. He even volunteered to clean my phone because it wasn’t charging properly. Definitely will be back!”
10:30AM - 4PM
6001 Portland Ave, Minneapolis
Mobile Phone Accessories
“Got my screen replaced a day ago at a kiosk in MOA, day later it broke. Brought it to iRepair, fixed it for $10 cheaper and threw in a screen protector. Becker is the man who fixed my screen and the man is amazing at his job”
“I gotta say, after meeting Jake here at AT&T in Plymouth. I want to say that YOU should write a review too about your experience with Jake. This employee is very dedicated, patient and well knowledgeable when it comes to any device. I watched him delegate and multitask better than most people in society at businesses here in the Twin Cities yet AMERICA! I’m extremely blessed and beyond grateful to have Jake take care of my AT&T needs! Being a general contractor, I believe it’s important to recognize who deserves five stars. Thank you greatly Jake, I do truly hope the owner and AT&T recognizes how great of an asset you really are! I’ll have a care package coming soon my new friend…”
“This was my first time purchasing a phone from the AT&T Store. I previously purchased my pre-paid AT&T Motorola phone from Target in Minneapolis, but they no longer carry Motorola or AT&T plans. This is my third AT&T pre-paid phone and my fourth Motorola product. Very happy with both brands and phone services.”
“The rep I met in this store was alone, he said another staff had had to leave earlier in the day for health reasons. But he was very professional in handling the several customers in the store with different needs. I was impressed with his demeanor and attitude which neutralized the occasional negative feelings you have when a place is understaffed. He handled my need efficiently and still within a reasonable time.”
“They helped me out so I don't have to pull money out and put it on a NetSpend account. They did give me a automatic payment from my reloadable card and it comes out every month. Thank you very much it means a lot to me. You made my day!!!!!!!”
“Oh my Josh and Jake were the best! They were so patient with me and so very helpful. I am a new customer and will be sure to visit this store going forward. Some of the best around!”
“Thomas and Kelly gave us the best customer service that we’ve had in a long time. They both went above and beyond. We will always go to the Southdale AT&T!”
“I went in to get a new phone as well as some earbuds and had the quickest experience I've ever had in a cell phone store before. Very knowledgeable and friendly staff could not be happier. Thank you Daniel.”
“My wife and I went into AT&T today to get an upgrade and both representatives Anthony and Charlotte were both very friendly and helpful and were able to find something my wife wanted in order to upgrade her phone. I will gladly be coming back whenever I need anything done with my phones or devices.”
“Karina was such and great help, she knew exactly what plan would work for us. She is very helpful with giving extra information needed that will help the customers in the future. Karina gave us very quick service while still making sure to give us all the information we needed. She was very polite and professional.”
“Bryan was a huge help! Went to get new phones and he was awesome! He walked through everything and 'fixed' issues with my account that was set up with the Roseville store w/ manager Amber whom was a mess to work with. Even though still a bit miffed, Bryan explained everything and was so patient and efficient. Hard to believe the astronimical prices on these phones and carrier charges its unreal. But here we are paying them”
“i had a great experience in this store. my family and I came to get new phones and the sales person treated us very well. although they were out of Iphones he directed us to another store where we could get it and the service over there was great too. I love my two new moto G phones they work great and my daughter is in love with her iphone, she even named it. thank you for a wonderful experience.”
“I came in with 3 phones in mind and he recommended the cheaper one. He didn't have that phone in the store and found one in another store close by. Very good service.”
“I always receive friendly, prompt, & awesome customer service. I have never left without the purpose for my visit being accomplished after 2 years of service.”
“Everytime I go to this location i’m always greeted by the nicest men, they fix any issues I have with such swiftness. Amazing location truly haven’t been to a nicer location”
“They went above and beyond for me and it was closing time so I was very impressed with the service. All 3 employees were very eager to help and assured my satisfaction. Very pleased with this location and staff.”
“Diligent and knowledgeable service.We were making a jump from another provider due to signal coverage within a parking garage, as well as updating our phone equipment, and this turned out to be a larger project than anticipated. But Tom was extremely patient, helpful, and resourceful in terms of minimizing our wait time and getting the most bang for our buck. He went over numerous options and explained all the factors in selecting updated models. Moreover, there were some inexplicable credit clearance delays that prevented us from taking our new devices home right away, but Tom was great at continuing to complete the order and keeping us in the loop as things progressed. Especially for an elderly couple, making decisions on new technology can be intimidating, but Tom did an impeccable job at making things plain and understandable for my parents. We couldn’t be happier with the help we received.”
10AM - 9:30PM
60 E Broadway, Bloomington
Mobile Phone Accessories
“10/10 experience. I was in dire need of getting my phone fixed and they came through. Customer service is exceptional. They are very professional. Communication is top tier! Please support them”
“Kevin is awesome. My wife and I stopped into the store today as we had alot of questions s with no answers after swapping over to at&t at a target the rep from target left out alot of details and options that would of been available to us from the get go but I've learned they don't give you all the Info nor the actual pricing as it wasn't a simple $160. Definitely would recommend the store and Kevin is awesome taking the time to explain our options and such. Even added our youngest son to the plan which we weren't goi g to originally but with the honesty and time given we didn't see why to wait”
“Lamar's the man. Stuck it out with me for 2 hours while we went through the process of switching carriers to Cricket. I had a lot of questions comparing possible phones to get and he helped me answer every single one of them. If the answer wasn't easily available with in store info, he did online research for me to find it. And not once did he make me feel like I was asking too many questions. His patience was top tier. To top it off, he stayed past close with me to finish the transaction. If that's not customer service, I don't know what is. Give my man a raise ?”
“I was overwhelmed trying to find the right mobile plan for my 5 employees. The manager took the time to sit with me and explain all the available options. Thanks to her, I found a plan that fits perfectly and is cost-effective. I’m very happy with the service and the plan I chose!”
“Left the Burnsville location the staff was so rude and did not have the answers! I left and went to the Bloomington location and Absolutely love this store I came in with an issue about my son phone and the young men’s on site went out the way to help me resolve this issue some of the things I didn’t even know I could do on my iPhone they help me understand also went out the way to help me download the app on my phone so I can pay my phone bill when I say I have not been inside a phone store with so much respect I truly appreciate each one of the guys here! So respectful and they all came together to help my issue out truly appreciate it every much!”
“Ok let’s live out your worse nightmare. You are about to hop on a 12 hour flight nonstop to Japan, your phone is on 4% and you reach for your charge block and cable and realize that you left it on your nightstand. WHAT DO YOU DO?!?!?Well that’s easy, head on over to the istore and browse their amazing selection of products for all your charging needs. Also, don’t forgot your phone needs protection. So grab a screen protector and case while you are there!!!”
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“Bam and Travis provided great service! They helped us through a rather complicated phoneline transfer And stayed well past closing to make sure Our Needs were met.”