“I had a great experience with T-Mobile, especially thanks to Tae! He helped me transfer my phone and all my information onto another phone, and he was patient, helpful, and professional throughout the entire process
Tae took the time to make sure everything was transferred correctly, smoothly, and answered all of my questions along the way. He made what could have been a stressful process feel easy and straightforward. I really appreciate how kind and willing he was to help out.”
“Needed a new phone due to mine not charging properly anymore. Went in with some understanding of what I wanted and offers provided by Verizon. I was lucky to get Gabriela as my salesperson. She worked hard on understanding what I needed, what offers were available for me, and making it all happen and make sense. I often feel like these places are smarmy but I am quite happy with this experience, and particularity by the service provided.”
“I stopped in on a Saturday and thankfully they weren't very busy. I was having major issues with my voicemail not allowing me to retrieve it. Ahmed, looked up my account info and got me to the page on his ipad and i was able to reset my pin. I had 12 voicemails i wasn't getting so to have it working again was a godsend. Awesome customer service!!!”
“I was upset when my phone busted while I was visiting from out of town, a total bummer! I was not looking forward to standing around a store for hours with a child under 10yo. IYKYK. However, I must say how impressed I was with this store!! I was immediately acknowledged by 2 employees (that would never happen at my home store in OK). Josh was the guy who ended up helping me out, he was professional and very knowledgeable about all the phone models. Once I picked out my new phone, Josh helped me get it all set up and get everything transferred. I was in and out so fast, it was painless! I just had to leave a wonderful review because based on my experience with other stores I was dreading it but I left with renewed confidence in Verizon! Thank you Josh for helping us out-of-towners you were our hero that day!”