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“Clean store. Saw paper towels and windex out. Everyone including myself was greeted in a timely fashion. Nada went above and beyond. I traded my old iPhone 6s on my old rate plan and she found me a promo and made sure I was taken care of even when the upgrade system was down. She took one for the team and she had earned her title. And she’s a 12/10. Awesome store. Awesome store manager. This is coming from someone who worked in that store 10 years ago as a younger pup.
5 stars!!”
“My Sim card was apparently bad, I kept loosing service and that is very bad since I use my phone for my job as well as personal! I was in and out without spending any money within 15 min! And I got an esim card amd everything works great!”
“Stopped in for billing issues that corporate Verizon was useless on. Mitch helped me out, even stayed late to finish the call with the corporate people. Give Mitch a raise.”
“Recently dropped my phone down a a hole while ice fishing. I wasn’t able to log into my iCloud to retrieve my backups or data because the phone number associated with the account was on the bottom of a lake. It took a few visits but nonetheless they helped me get another phone activated so I was able to log into apple and retrieve everything. Great service at this store and the staff are very knowledgeable and helpful. I’ve been here on multiple occasions and dealt with multiple staff and each time everything went well and I got all the info I needed and more when they weren’t able to settle an issue on that particular visit.”
“My friend tried to help me a lot. I did not know him very well, but he did the best he can to help me get the best deal possible. That he cannot give me the best deal possible, but we came to at the middle. I understand that he can only do so much as a worker as intelligent person.”
“We have been going to this AT&T store for a while and I want to say that Matt in the store is extremely helpful. He helped by his son get a new phone. He helped us sort out our account and he was very friendly and accommodating. I find the store very easy to interact with and prefer to go there for any open questions I have. I do recommend AT&T because of this.”
“My family came in to switch over our phone lines (and upgrade to new models) and also ended up switching our internet over and upgrading an iPad. Took some time to get all our data switched over from our old devices, but Charlie and Billy were possibly the best guides we could have asked for!”
“Very great customer service! Very thorough & informative. Vivid personality and energy as well, I’d recommend anyone to come to this location, will not be disappointed.”
“Rodney was extremely helpful with from the old SIM card to the new SIM card I had issues because I tried to have it done at another store. This was frustrating to say the least but Rodney went out of his way to make it right my phone works I'm leaving a satisfied customer five stars.”
“I went to the Arden Hills location with an issue with my phone that I had tried to fix myself for an hour or more.
Tuan Vu got it done in five minutes lol.
Very satisfied with everything, these guys and gals know exactly what they're doing, ill definitely be going back whenever I have an issue. 5 stars!”
10AM - 7PM
476 Lexington Pkwy N, St Paul
Mobile Phones
“We went to the Cricket store in St Paul today because my husband's phone stopped working. We worked with Choyce and he was awesome! He explored options with us and helped us get the best deals/discounts. We were in and out quickly and are very happy. Thanks so much Choyce and Cricket!”
“Was there this morning and it was a nice transition from my old carrier. Place was clean and was empty at the time.This lady, I didnt catch her name, helped me out with switching. She was really nice and spoke clearly. Really enjoyed chatting with her. Thanks again :)”
“I went into metro pcs today and got amazing service from moe and when I tell you i couldn’t be more grateful he saved me a lot of money and headache and should definitely get a raise cause the customer service was amazing thank you best in store experience I’ve ever had”
“10+ years ago, I didn't like coming to this location due to the employees not being welcoming, friendly, and they were snotty when a question was asked and that was the last time there but this time my daughter wanted to go there and The employees this time were very helpful, friendly, and knowledgeable. New workers. This location had good amount of phone, Ipad/tablet, and etc to choose from. Highly recommend this location.”
“Such great service - speedy, helpful, and reliable! This place is a hidden gem on the East Side! They not only helped fix my old iPad screen that Apple said was too outdated for them to fix themselves - Metro did it! - but they also had great resources for protecting it with a great case and glass cover. The customer service surpasses expectations. I would recommend 100%!!”
“I appreciate these guys very much. My mom was struggling at other Metros in the area trying to get someone to help her switch her phone. These guys are so helpful, kind and patient. Hands down the best metro in the Twin cities. I would absolutely recommend coming here.”
“Have had 2 up grades, had just 3 prime, that was still working, want upgrade, was told no more free phones, cost now. By the time I left, with the phone, all accessories needed, between mobile, auto , cords chargers, THE final out the door was over 300 dollars. I have been metro over 7 years, I think is a little harsh, to stay with metro. I could have went with, infinity, with free phone, and cheaper service. All my accessories, would have worked. I should have moved on,”
10AM - 8PM
952 Rice St, St Paul
Mobile Phones
“Great experience! Ian was so helpful and timely, an entire purchase and set up was completed quicker than I've had some locations get my bill paid! Definitely a return customer!!!”
“Taj Helped me at the T-Mobile in vadnais heights, he was so helpful nice great great customer service. i couldn’t ask for better!
? very satisfied!”
“I really enjoy my first visit at this T-Mobile, I’m Bilingual and made me happy to see someone else speaking Spanish. Friendly staff that have the patience to speak to customers. I visit this place recently for screening change and great service.”
“Xavier was a genuine hero!(Also, Falaq was very kind and helpful, when I called to follow up) .I will be forever grateful to Xavier for helping my autistic young adult son after he was harassed and his belongings were stolen on the Greenline train. He got off before his usual stop for work and entered the nearest store looking for help. It was this Metro By T-Mobile location and Xavier knew right away something was up. Xavier was a steady and calm presence when my son was confused and upset, calling me and keeping my son with him until I could get there. My son can often miss some social cues as he learns to be more independent but he knew right away that Xavier was a safe person and the store was a safe place.These good men are clearly the energy needed in our sometimes lively urban neighborhood. It is clear they see their work as more than just peddling electronic devices; they genuinely care about people in their community.Xavier is exactly the kind of man Mister Rogers was talking about when he said “look for the helpers”. I am so grateful for his kindness to my son.”
“No exaggeration, I've had catastrophic issues with changing phone & internet plans...Lily Maydole was completely amazing this Feb 2026 & helped this recent process by being clear, kind, knowledgeable & communicative. I'm so grateful for her diligence & availability, twice, when I had issues with T-mobile -- other staff at Midway & Highland had been immediately transferring me, without asking a single question, but Lily knew the things to ask & to do. I'm so grateful for the integrity she brought to this whole process. T-mobile should have her training their current staff so that this can be the consistent standard. -- this is from before Lily was transferred to Woodbury, but I wanted to ensure her managers see it. :)”
“I was greeted at the door to see why I had come to the store. The service representative was friendly and was able to answer a couple of my questions, but there was an hour wait for more information and I was unable to stay that long.”
“I had an amazing experience at the store today. The lady who assisted me was extremely patient and helpful in answering all of my questions. I was there to purchase a new phone and the customer service I received was excellent. The staff took the time to understand my requirements and provided me with a range of options to choose from. I'm really glad that I found this location as it made the whole experience so much easier and stress-free. Overall, it was a great shopping experience and I would highly recommend this store to anyone looking for a new phone or any other electronic gadgets.”
“I'm pretty happy with my experience here...Most all Repair stores I've used charge so much it's not worth repairing. For a new input part(my phone just stopped charging) they charged $60, better then having to buy an entire new phone. It did take a little longer then a was hoping but... I understand. Thnks again!”
“The folks at the MetroPCS call line are very HELPFUL! Too bad the owner of the Suburban Ave., MetroPCS St. Paul store is NOT helpful, especially when adding another plan on your account! 1) Make sure you get the actual phone as advertised, 2) get the plan you intended, and 3) he automatically adds phone insurance coverage - make sure you want this or not!”
“Rodrigo and Caleb were so amazing with helping me set up my new account along with transferring all my stuff while giving me a great price you just can't beat it!”
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“The in-store service was great. Even though there were some mistakes made by the over the phone people, the salesperson in store did a very good job at fixing the issues. This is always been a good store over the years.”