“There is not a high enough rating for Alex! He is supreme in customer service! Too many people offer half-a$$ service but Alex refreshingly is quite knowledgable in all things cell phone and electronic. He actually GOES way-and-above to make sure it is done right, you are more than satisfied and will be a return customer. On occasion when he happened to have a day off, the person who was working was quick to say what I asked was unable to be done and quickly finished with me. The next day I called Alex to confirm it could not be fixed; he immediately fixed it over the phone!! Cricket has great deals and I am very happy I left Verizon, but Alex is the BEST thing about switching to Cricket. If he ever leaves Cricket, I may have to leave too! I wish there were more Alexes in the world; it would be a better & kinder place!!”
“Alicia Womack at the Hernando location off Commerce was amazing! She walked me through my questions, provided tips and tricks, and troubleshooted all my problems. Thank you Alicia!”
“Austin was amazing!! The best customer service representative I have ever experienced. So grateful to switch to Verizon. I was apprehensive to switch. Austin made the process easy and explained in terms I could understand.”