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“The staff is excellent; online ordering with in-store pickup is so convenient. I've made many purchases; it's quick and easy, and I highly recommend it.”
“Ace Hardware is my place for shopping for furance filters, rags, paint & just about everything for home as there's no big Home Improvement Stores around our area. I like to Shop local & support small businesses.”
“I like the fact that the store handles name brand products at reasonable prices with quite a wide selection of tools lawn and garden supplies. The store is stocked well. I ordered my replacement riding mower motor from Northern Tool several years ago. Still runs like new. Like shopping at Northern Tool”
“All employees helpful and courteous, all of the employees will not passed by you without offering to help you or see if you need anything. Greatest customer service.”
“We just experienced the best customer service we’ve had in years. A product showed that it was in stock, but it wasn’t on the shelf. Staff members dug through bins that had just been delivered to find the 1 item I needed. There was then a short line, and a worker jumped right in to open a second register to get us checked out quickly. We were really impressed.”
“Still the same as always. Wish they would stock parts to repair what they sell.
They now have several very helpful employees and the girl at checkout is very polite.”
“Patrick and his folks are always the most professional and knowledgeable. Before going to any other hardware store, check this place out. They probably have or can quickly get exactly what you’re looking for.”
“I have shop at this ACE hardware for over 20 years and I have always had great customer service. I am an owner of a small family owned lawn business and the service department has been outstanding. Kudos to Kevin, Thomas and Jim for taking care of me. Appreciate you gents and the entire Byram store family. Keep up the good work.
SJ’s Lawn Care”
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“Nice friendly service. Was greeted when I walked in the door. I asked where the nails were and he took me right to them. I will go back for my around the house needs ?”
“We ordered a front door with a traditional storm door. When I went to pick it up, it was a door with a full glass storm door. Not what I ordered, so they swapped the stor. Doors and I left happy. Very nice and helpful people.”
“Always enjoy going here. Employees are very nice and knowledgeable about the products. This time I was looking forward to seeing the garden center, but it was Saturday at noon and the plants looked pretty picked over. I didn't find any of the plants that I wanted.”
“Our special needs son works here. They bend over backwards to help their employees, are good people to work for, care about their employees, and provide great service to their customers.”
“So this place is about a 1.5 hour drive for me one way. Ya'll already know we got screwed on our new home, and that some of our kitchen hardware was missing. I stopped here to see if they could exact match our oil rubbed bronze hardware so I could stop staring at that contractor's pencil "X" on that door in my kitchen. I was greeted at the front desk and after showing them a couple of pieces of our hardware that I had brought with, they were quickly able to exact match the items I needed. I looked around for a little bit in the showroom while I waited, and this shop also has various types of digital door locks if that is something you are in the market for. One thing to note, I wasn't able to locate any type of online ordering option. This store utilizes a purchase-order type payment system and the web page seemed a little out-dated without the option to order online, which would have saved me 3 hours of driving. I do like the town of Jackson though. This area seemed very clean & tidy with newer homes and shopping areas. At least now I know where the airport is too. Anyway, I also installed hardware to my laundry cabinet doors since they were missing the fingers grooves on the bottom. I used the top of my washer lid as my guideline and then measured one inch from the inner side of each door before drilling my holes. I think it came out pretty good! Thank you to this shop for including the screws. This was the one time I was happy to get screwed! Know what I mean, Vern?”
“It was a great experience!!! I went in with a problem and came out with a solution. A solution that absolutely worked.. The employee was very knowledgeable and friendly. I would definitely recommend this business to family and friends.”
“The Best Service ever, The lead man in the back cant be beat he has his act together. I try to find stuff closer to where I work but I always have to go back to Southern Hose.”
“Some of the best employees.,There’s this one guy that is far above the rest Detrick at the south Jackson Lowe’s., When none else is available he seems to appear to save the day. On two Cassio s he’s been the saving grace. Y’all really should give this young man a raise and let him train others on how to answer the calls to their department.”
“I give the Lawn & Garden a 10! They have a good selection of flowers and shrubs and the morning crew is ? ! Flowering DOES NOT have black spot on the leaves!! Good Job Lowe’s!!!”
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“Awesome customer service! Got my car hauler in for a small hydraulic leak. Turned out to be a cracked oil filter. In and out very fast. Highly recommend for any hydraulic work to be done!”