First Community Credit Union is the largest credit union in Missouri and ranks among the Top 10 financial institutions in the region. With a history of over 90 years, it continues to grow its membership by offering quality products and affordable financial services. Members appreciate the friendly and helpful staff, with many mentioning familiar faces and positive interactions. The credit union hosts fun events like Halloween costume and Christmas decorating contests, which members enjoy. Its rates are competitive, and members like earning interest on their checking accounts. In the lobby, staff like Gabriel provide quick, polite, and efficient assistance, making visits pleasant. However, some members find the customer service line challenging, citing long wait times and difficulty receiving callbacks during busy periods. Overall, First Community is known for its welcoming atmosphere and good service, though improvements in call support could enhance member experience.
