Hertz Car Rental - Ballwin - Manchester Road
Car RentalHours:
14703 Manchester Rd, Ballwin MO 63011 Hours
About Hertz Car Rental - Ballwin - Manchester Road
Hertz Car Rental on Manchester Road in Ballwin is consistently described as an excellent local car rental location. The staff are noted as really nice, professional, and very helpful, often going out of their way for customers. Many reviews highlight seamless and positive experiences, with the car reserved always being there, usually pretty clean, and in good condition. Wait times are typically short, and the process for both pickup and return is easy. While some negative reviews exist, frequent renters at this location advise ignoring them, suggesting they often come from unrealistic expectations. Minor noted issues include a brief wait while cars are cleaned at the start of the rental and occasional strong air freshener smells. However, the team is praised for being accommodating, even in high-stress situations, and for resolving concerns. Customers recommend this location over others in the St. Louis area and state they will definitely be repeat customers.
Most Recent Reviews
June 2026
Extremely helpful and accommodating in a stressful situation. We will use them again!
June 2026
Everything from pickup to drop-off went extremely smoothly. Chris at this location was extremely kind, quick, helpful and professional. Loved the rental vehicle we got, no issues ever with it! I will be using Hertz (this location, hopefully!) again if we ever require a rental again!
May 2026
You may leave your vehicle in a designated parking space near the rental office. You also may return your rented vehicle to the same parking spot and drop the keys at the rental place. Well planned. Recommended.
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