Extra Space Storage on 301 Meramec Station Rd in Manchester, MO offers a large selection of storage units, including climate controlled and non-climate controlled options. The facility provides drive-up access, all-hours access with conveniently late gate hours, electronic gate access, and a secure location with the manager living on site. Features include elevator access, wide drive aisles, parking spaces, and vehicles allowed in drive-up units. The staff is consistently noted as helpful, professional, friendly, courteous, knowledgeable, and exceptional. They are diligent in explaining processes, options, and facility rules. The storage units and facility grounds are described as very clean and well-kept. The rental and closing processes are reported to be painless and hassle-free, with staff offering helpful assistance during move-in and proactive customer service. The facility provides reasonable rates and a well-maintained place to store belongings, leading customers to express being very satisfied and likely to rent again.
Setting up the rental agreement, over the phone, was easy and convenient. The digital signature process is best accomplished on a device other than a phone, but it was also very easy. The unit/facility is spotless! Plenty of flatbed dollies to make my move much easier.
July 2024
The dreaded $29 acquisition fee for what you get…nothing. Other than that the unit was clean and ready in time.
May 2024
Clean facility, easy to navigate, and very helpful staff.
