U-Haul of Ballwin offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers can also choose portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations for convenience. The staff is known for being friendly, professional, and helpful, making the rental process smooth and easy. Trucks and cargo vans are typically ready and clean upon pickup, with some minor technical issues that are quickly resolved. The location is praised for its cleanliness and efficiency, with quick and easy vehicle returns, often facilitated through app-based processes that include taking photos for proof. Customers appreciate the knowledgeable staff who assist with special requests, such as installing bike racks or addressing equipment issues. Even during unexpected problems, the team demonstrates good customer service, offering solutions like free replacements. Overall, U-Haul of Ballwin provides reliable, friendly service with well-maintained vehicles and a focus on customer convenience, making it a preferred choice for local and long-distance moves in the area.
Speedy service and super friendly people. Made the return so easy. 3-13-26.
February 2026
We have always received great service from this U-haul store, from filling propane tanks, to rentals, to installing a hitch and 7 pin wiring to tow a camper. And, today, they fixed a wiring problem we had under warranty.
February 2026
The guys at the store make sure all our questions are answered. They also go above and beyond to help customers. I will always try to use this location for my future UHaul needs.
