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“My husband cracked his phone screen. We went to CPR and they quoted us about an hour for repair. They had the screen replaced in less than 30 mins. They were super nice and I would recommend them to everyone!”
“My husband and I visited the Verizon location in Fenton, MO on Sunday, July 6, 2025. Susan was so friendly to all customers and kept us informed of who was next and that she would be with us shortly. Susan was attentive to us and kept us involved while we waited for her to finish with her existing customer.
We have been with Verizon since 2000 and it is because of the customer service that people like Susan delivers, that we stay with Verizon. We get asked by other carriers to move to them, but we do not want to risk losing the relationship with a company that hires people like Susan to work with. She is professional and friendly! She answered our questions with a great attitude. This is uncommon these days!”
“We’ve been taking our home & personal computers to DD for maintenance and repair issues for several years. Matt and his group are always prompt, friendly and efficient and their charges always seem very reasonable. We’ve had only positive experiences with them.”
“Rashunda made our experience of upgrading my iPhone so easy! She is helpful kind, tech savvy, and so patient! I would 100% recommend going to her for all of your AT&T needs, but especially for iPhone upgrades!”
“We had immediate and excellent service. The problem was addressed with expertise and handled quickly and easily. The team member was professional, knowledgeable, personable, and exceeded our hopes and expectations.”
“I strongly recommend the Phone Doctor in Kirkwood for repairs to any cell phone or tablet. Trustworthy, efficient, competent service. The parts arrive on time and they make the repair quickly right in front of you. Your Google search results will push you to go to Ubreakifix or some other large chain, but they will never match the service or price you receive at the Phone Doctor in KIrkwood. Great job on my Pixelbook screen repair and at a great price!!!”
“Excellent service! I brought my phone in because my camera was blurry from the inside. They opened the phone and tried cleaning it, but then realized the camera itself was damaged due to internal debris.
Even though this wasn’t their fault at all, they went above and beyond. They ordered the replacement camera themselves, installed it, and only charged me for one labor. They were honest, professional, and incredibly kind throughout the whole process. I was very happy with the work they did and would absolutely recommend this shop.”
“Best Verizon location around. Lance is amazing will go above and beyond to make sure your taken care of. When you go here ask for Lance you will be happy with the results.”
Open 24 hours
331 N New Ballas Rd Unit 411602, St. Louis
Mobile Phones
“Straightforward service without the bait and switch pricing. Payment was fast, and shipping was free. I was thoroughly impressed and will use this company again. No wonder they have high ratings!”
“The team at Chesterfield Valley AT&T was very helpful and took the time to make sure my phone upgrade and transfer went well. They were courteous, knowledgeable and patient. Much appreciated!”
11AM - 7PM
653 Gravois Rd, Fenton
Mobile Phones
“Hey Jackie & Allen are the best. My Mom received the important help that she needed and my young son got 5 star treatment while waiting! Thank you very much.”
“This young man was VERY helpful! I told him why I was there & he from here he knew what to do!
I had a bad experience hours before at your south county location. Which left me to leaving.
I will go back to Kendrick J for future help.”
10AM - 5PM
257 E 5th St, Eureka
Mobile Phones
“It was a wonderful experience. Went to trade in my current IPhone for the 17 Pro Max, the associate was immediately attentive and very helpful. It was nothing but a pleasant visit, the process was easy and I have nothing but compliments for the associate that helped us.”
“I had a problem with my phone due to accumulated dust & lint in the charger port. The tech on staff was able to just pull out a tool, get the junk out of there, and the phone was charging again, good as new. The whole service call lasted only a few minutes and I was ready to go once more. Amazing service!”
“I went in to trade my phone in. I was instructed to do everything in the app but Bailee was extremely helpful and patient! I really enjoyed her and her customer service was out of this world. Everyone I spoke to there was amazing. Thank you guys so much. They definitely made a lasting impression”
“Amy Earle Where do I start? She went out of her way to help me. She is why, I stay at cricket. Somebody with patience
and somebody with a heart. Far and few between take care.”
“The ATT store front is the place to go for mobile phone tech support. Austin was patient and kind. He went about the changes we needed with expertise and confidence. Austin explained what was happening and readily made the adjustments we requested. Thank you Austin!”
“We switched from being a Verizon customer for 27 years. Josh helps us every step of the way, made sure we were satisfied with equipment. Prices were much better. Fast service. Great experience.”
“Canceled my Spectrum internet and switched to T Mobile. They were very quick and helpful. They answered all my questions and were willing to help me get set up over the phone.”
“This store is the best store ever! I will tell everyone to go here, the team was absolutely fantastic and helped me with everything I needed!! Will be coming back!!:)”
“The girl that assisted me was Awesome!!! I thought I lost everything on my phone, but she new a few tricks and fully restored all media & contacts. I will definitely be returning to her when I need assistance again .”
“I believe her name is Mary. If she's in and you have any problems with your android 10/10 would wait for her. Bought our last 3 phones from her and everytime it was a smooth process. Definitely an expert. The store as a whole is the best around.”
“I had an incredible experience at this ATT location. My retail sales expert was absolutely amazing. Not only was she knowledgeable about the products, technology, and service options, but she also knew how to leverage my old devices to get me the latest ones. She was able to identify issues on my bill and was patient, thorough, and strategic in helping me reach my goals. So impressed was I that I even added a second line to my account. I highly recommend this location, especially Chelsea!”
“In 12/31, I walked into the Chesterfield location and received the best help and support. Great staff, Thomas and Dylan. I will recommend and return to this location.”
“Walked in to get an iphone 17 mohammed told me lets see what he can do for me turns out i had an upgrade i didnt know about he set me up and helped me transfer my info super helpful and great sense of humor please go see mohammed he will take care of you”
“Stephen Wait was able to find phones ready to upgrade, discounts, and get an awesome business plan for my boss! Saved her a ton of money, and made sure she understood how to use her products. He's FABULOUS, definitely recommend having him set up your business plan!”
“Darren was great! He helped our family of 5 all get into new phones with no problems. He was so patient and helpful and personable. He made the whole experience enjoyable.”
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“I bought a new iPhone 15 online from Verizon. This us a purchase where someone from Asurion comes out to your house to deliver and setup the new phone. As luck would have it, Verizon was having an outage when we attempted to activate the phone and it did not work.. I was told the phone would likely start working by the next morning.
Unfortunately, it was not working the next day so I decided to take it and the old iPhone to the Verizon/Cellular Sales Store in Ballwin. A sales associate Matt Karis enthusiastically tackled my problem. He quickly determined that my account was “hung” because of the attempted activation during the outage. Matt skillfully untangled the issue with Verizon tech support and got the account unhung.
Because it was an online purchase, it would have been valid for him to send me on my way to transfer the data between the old and new phones at home on my own. Instead, he demonstrated great customer service by volunteering to do the data transfer in the store where he could monitor it and address any subsequent issues if necessary. I was greatly relieved when he performed the nerve wracking procedure without any problems!
Matt also took the time to compile a list of current Verizon discounts and offers for me. Another associate Brian showed impressive depth of knowledge explaining some of the complex Verizon discount interdependencies.
I highly recommend this store and Matt and Brian in particular for their outstanding customer service and technical expertise. I greatly appreciated their positive spirit of helpfulness and care.”