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“Smooth Move and Storage Solution with U-Haul!
I recently utilized a combination of U-Haul's services for a move and subsequent storage needs, and I came away genuinely impressed with the overall experience. From renting the moving truck and trailer to securing a storage unit and even using their U-Box service for some longer-term items, U-Haul provided a convenient and reliable solution for a potentially stressful time.
First off, the sheer accessibility of U-Haul locations made the entire process incredibly easy. Finding a convenient pickup location for the truck and trailer was a breeze, and the storage facility was also well-situated. This widespread presence definitely takes a load off when you're coordinating a move across town or even further.
The truck I rented was clean and well-maintained. It ran smoothly, and the features like the ramp made loading and unloading much less strenuous. The representative at the pickup location was efficient and helpful, clearly explaining the rental agreement and answering all my questions. Similarly, the trailer I rented was in excellent condition and towed without any issues, providing the extra space I desperately needed.
What I particularly appreciated was the seamless integration of their services. Being able to rent the truck and trailer from the same place where I secured my storage unit was a huge time-saver. The staff at both locations communicated effectively, making the transitions smooth.
The storage unit itself was clean, secure, and easily accessible. I felt confident that my belongings were safe and protected. The move-in process was straightforward, and the access hours were convenient for my schedule.
Finally, the U-Box service proved to be a fantastic option for some items I didn't need immediate access to. The delivery and pickup of the U-Box were on time and hassle-free. It provided a flexible and secure way to handle longer-term storage without having to make multiple trips to a storage facility.
While moving can always have its challenges, U-Haul provided the tools and services I needed to navigate it with greater ease. The convenience, the generally well-maintained equipment, and the helpful staff I encountered all contributed to a positive experience. I would definitely recommend U-Haul to anyone looking for a comprehensive solution for moving and storage needs. They truly offer a one-stop shop that simplifies a potentially complicated process.”
“This is the first time I have used this company. The lady at the Fenton location by wallas gas station. Was so nice patient understanding and informative with the process. She deserves a raise and recognition for her outstanding customer service. Will definitely be back ti this location and continue services as needed.”
“Rented a uhaul here. They made sure it was very clean and was ready for pickup even though I had a last minute reservation. The young lady at the front counter was very helpful and was extremely accommodating to me.
This is The place to get a uhaul and will 100% rent from here again, also will get my auto parts here going forward”
“VERY HELPFUL AND PROVIDED INFORMATION CONCERNING TRAILER AND HOW TO OPERATE TOW VEHICLE WHEN PULLING HEAVY LOAD. ALSO REMINDED ME TO LOAD HEAVY IN THE FRON OF TRAILER.”
“Setting up the rental agreement, over the phone, was easy and convenient. The digital signature process is best accomplished on a device other than a phone, but it was also very easy. The unit/facility is spotless! Plenty of flatbed dollies to make my move much easier.”
“Amazing staff!! Nice, Helpful and very professional. They were open when no one else was and so eager to help me. I will only use them in St. Louis from now on”
“Doug's was so helpful, it seemed any problem we ran into he had a solution for it, and david was so helpful and nice aswell, literally one of the best services Iv ever had at a U-Haul before!!!!! Thank you guys again!”
“I have rented from U haul many times and never have I encountered such a friendly and welcoming staff! I will always use this location from here on out if they have what I need in stock!”
“Storage facility was clean, well lit. Access hours are convenient. Staff is friendly and knowledgeable. Restroom was clean. Storage cart to help unload truck into storage unit. Great storage facility and would recommend U-Haul to all of my friends, family, neighbors. 10/10 5 stars!”
“Elise Ryan has helped me for the past five years getting refrigerated trucks. When there are shortages in sizes I need, she finds me different options. Extremely reliable, very professional. Not sure if she's the boss here or not. But she should be.”
“Fantastic, friendly, and informative service. Had to get a u haul last minute and she helped me get everything figured out when all the other u haul places were called. Best u haul place I have been to. Thanks for the excellent service!!”
“My experience was pretty good with the service shop. They went an extra mile for me, replaced 3 air filters, fixed my mirror and hood latch. which I really appreciate. Andy in the office and Quinton are just great!”
7:30 AM - 5:30 PM
2150 Schuetz Rd, St. Louis
Truck Rentals
“Helped me get into school regardless of my situation.. was patient with me and coached me thru the process as I’m new to all this.. Def. Thankful and Blessed to have the opportunity to work for Hogan.”
“The service was very friendly and helpful. The only reason I give it 4 stars instead of 5 is because, with this being my first time renting a car, I was not well-informed of the various charges I would have above the base rate for the rental. I wound up paying double what I was originally quoted.”
“Outstanding experience. The owner (Nick Lawson) runs a very good operation. The van was ready when I arrived. Everything h was as expected. Quick and easy checkout and the same on the return. All good. Will definitely use this location again.”
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“Justin did an excellent job throughout the entire process. He made everything very simple, smooth, and stress-free from start to finish. He was professional, efficient, and took the time to explain everything clearly, which I really appreciated. It’s not often you come across someone who makes moving feel this easy. Highly recommend working with him, great customer service and a great experience overall!”