U-Haul of Ballwin offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage options. Customers can also choose portable U-Box containers, hitch installations, moving and shipping boxes, propane, and online reservations for convenience. The staff is known for being friendly, professional, and helpful, making the rental process smooth and easy. Trucks and cargo vans are typically ready and clean upon pickup, with some minor technical issues that are quickly resolved. The location is praised for its cleanliness and efficiency, with quick and easy vehicle returns, often facilitated through app-based processes that include taking photos for proof. Customers appreciate the knowledgeable staff who assist with special requests, such as installing bike racks or addressing equipment issues. Even during unexpected problems, the team demonstrates good customer service, offering solutions like free replacements. Overall, U-Haul of Ballwin provides reliable, friendly service with well-maintained vehicles and a focus on customer convenience, making it a preferred choice for local and long-distance moves in the area.
Truck is ready on time. Staff is super friendly and helpful. Got to move going without a hitch.
April 2024
Friendly and professional service. My cargo van was in excellent condition, and the whole rental process went smoothly. Couldn’t ask for a better experience. Highly recommended.
March 2024
The truck I rented should have had a back-up (rear view) camera/mirror. It is a wonderful device and useful for us non-truck drivers. I failed to check for it when picking the truck as it was anticipated from my last rental from the same location. Otherwise, everything was as expected and the service was excellent.
