“I will say hands down the best customer service I have ever received as a female! Bob did not try to up sale me on anything talked to me like I knew what I was talking about even though I was a female and offered to help me switch out my battery before I could even ask since I am on a weight restriction due to work. I will continue to use this location just so I can have Bob as the person that helps me. I was in and out with in 15 mins including changing out my battery on my truck. I’m a military spouse and he helped me get the best deal. For any of my truck needs I will be visiting again this location because of Bob. You have a good worker there Bob will go above and beyond for anyone!”
“Love doing business with these guys! They’re about as genuine and personable as they come, and they’re very knowledgeable in what they do. Would 100% recommend this specific store!”
“I have never been to not in love store that has been so gracious with their knowledge and help without any commitment of buying anything I was able to discern the issues with my vehicle and then I decided to make a purchase through the vigilance of David and his remarkable ability to be able to generally assess the situation and do what he is asked of without any hesitation. Very good place for someone who is not super versed with vehicles to come and understand the issues going on with their car further.”
“Just spoke with and dealt with Levi and he was so cool. Key Fob Problem and he fixed. Thank you for your amazing service, and btw all of the employees at this location are kind, considerate and always treat me with respect as a customer. Hard to come by kinds of representatives like Levi. Give that man his own store! :) Thank you, everybody!”
“I had an issue with getting a battery hold on my car it was a horrible experience lol. But I went here to try and buy a new part and Dj came out and helped me get it on in a heartbeat. Super helpful amazing worker and he can help with other things too. This location has my business. The other employees were just as nice and helpful”
“Outstanding service! James went above and beyond to assist me! I’m about to leave on a four day road trip and now have piece of mind my car has what it needs thanks to James and O’Reilly Auto Parts!”
“In From Out Of Town And I Went To O'Reilly's In Raymore I Was Assisted by A TERRIFIC Young Lady, Louisa. She Was Very Customer Oriented, Helpful, Very Informative. Louisa Is A Complete Face Of Customer Service. I Will Refer All My Friends And Family Even Strangers To O'Reilly's!!! Kudo's To You Louisa.”
“Went to the one in Grandview thinking it might be serious. Roderick came out, read thru my manual, explained how to do a couple things myself, took out dirty cabin air filter, replaced a new one. All with a smile. Now THAT was above and beyond customer service.”
“What I need, when I need it with experienced employees that offer you help before you ask! 107th & Blue Ridge gives GREAT SERVICE! They recycle your used oil too.”
“Had a great experience here. The employee Xander helped me out with my truck Key-Fob as well as recessed lighting for my home. He was honest and genuine which is why I’m writing this review. 10/10 coming back because of his efforts in helping me.”