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“Staff member was able to help me find shoes for my disabled sister quickly and easily.
Don't know the lady's name but I was very appreciative.”
“It's your standard Bass Pro. The parking lot has too few entrances and exits, and the prices are exorbitant. But, they had what I needed and it's always fun to take the kids.”
“Friendly staff with an excellent selection of clothing and gifts for your favorite sports fanatic. However, the store is too small for the amount of merchandise they carry. It's a second class store compared to the location in Lee's Summit where everything is neat and orderly and not over stocked.”
“Was Helped by a young lady named Brylee, I never really write these reviews but I knew I had to for her, I was ignored by some employees who were in the royals section the the two ladies were just chatting it up but when Brylee asked me if I need help she helped me find a shirt for my wife and niece and I was very happy!”
“Thank you Josie for your help and knowledgeable advice on exercise bike today. Unfortunately I had to go to four locations to get what I was wanting.But after my third stop Josie sold me on the product and told me a location that had the product.I am giving 5 stars but.......to be honest only 1 employee out of 4 stores helped me out today.”
“Will was so great! I made a mistake and showed up before my order was ready to be picked up. Will was the best problem solver and so professional and friendly! I left with my shoes in hand. He handled everything so well, and chatted with me during the entire process. The company is lucky to have him.”
“Rick makes the Best Calls! He has the knowledge to back them and is super easy to work with. He makes sure you get what you really need. Highly Recommend his work!”
“Bought a couple of school T-shirt’s for my wife and daughter. They put his football number on them before I left. Super nice guys! A must visit for HS sports and custom team apparel!!!”
“Been doing work with Rod’s sports for years with a very large variety of items and always have nothing but exceptional service! They are prompt, consistent, responsive and affordable! Highly recommend them to everyone! Eric is who I work through there and couldn’t ask for better service!”
“I don’t really wanna give him a bad review, but if they will post the same hours on their window as they have on the website, that would be really nice. Nothing like driving up there at 8 o’clock at night and find out they’re closed.”
“Good Job Lees Summit store. Olathe you need to step up your game. I am writing this review hoping it reaches corporate leadership at DICK’S Sporting Goods, because the in-store resolution process completely failed. Until I went to the Lees Summit location.
I received a kayak as a gift that was purchased from Dicks. The kayak was never used, never placed in the water, and remained hanging in my garage with all original factory stickers still attached. When preparing to use it for the first time, I discovered it was missing the seat strap system — a required component that should have been included with the product at purchase.
I brought the kayak back to the Olathe store expecting reasonable customer support for an incomplete product. Instead, the store manager, Ashley, refused to offer any solution. The store would not exchange the kayak, could not provide or order the missing part, and the only guidance I received was to “go to Amazon and buy a new seat.”
When I asked for clarification on why an unused product missing factory components could not be addressed, I was told it was “manager’s discretion” and that the exchange was being denied because the kayak had dust on it — despite the fact it had clearly never been used. I went to the Lee’s Summit store and they help me resolve my issue. They looked up the purchase and let me know I had a year warranty and gave me the part I needed. This is how I would think all the stores should operate. I was very disappointed with Dicks sporting goods but apparently it’s only the Olathe store I need to avoid from now.”
“Just stopped on whim to get my son new shoes and everybody there was so helpful and I guess we just happened to go when easily 1/3 of their entire inventory was at least 35% of and the shoes ly son picked were listed at $85 and the price that the register rang up was $29 before taxes.”
“We have been to this location and found the associates weren't attentive or helpful. Today we went back and Chance was very helpful. Thank you for making this shopping experience a great one”
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“I have purchased many items from KM Tactical over the years. I was recently looking for FDE, Caliber, Ejection Port Covers for my 300 Blackout and 223 Wylde. I called them up and inquired if they had any. To my surprise, they do offer custom Cerakote dust covers in several colors, and they were able to print my calibers on them. The Cerakote covers are slightly more expensive than the black, but unbelievably affordable. There was no extra cost for applying the calibers on both sides. Received them yesterday and they are exactly what I was looking for!”