The Under Armour Factory House in the Tanger Outlets is clean and organized. The store is well stocked and the staff is helpful and welcoming. The location is in the Outlet Mall and the bathrooms are in the corners of the mall. Weekends can be super busy so parking close means go early. People can find high‑quality, nice looking, great‑priced activewear and many discounted sale prices. The staff can scan items, see if they have more sizes in the back, and search for jackets or shoes. Service is described as amazing, pleasant, kind and wonderful. The store has a lot of items, a bigger selection and sale such as buy 1 get 1 free and a 15% discount from online. Checkout lines can be long and crowded but people are polite and opening doors for others. Some feedback mentions a need for more training on the computer system and customer service skills.
We love this store they are always so nice and helpful
January 2024
The customer service here is amazing! Jason and Arie went out of their way to help us. Jason searched all over for a jacket and found my size. Arie was so pleasant and kind and wonderful to deal with.
February 2023
Great store with a lot of items. My only complaint is that the staff need more training on the computer system and better customer service skills.
