“The owner was absolutely amazing and so helpful with advice and explaining things. I will never go anywhere else for suits / tuxedos. And prices are amazing and good quality suits/ tuxedos. Made my son's experience getting ready for his wedding absolutely flawless.”
“I don't remember her name, but she had the coolest pair of dinosaur skeleton vans. She was very patient and helped me stay within budget for two pairs of sk8 his. I've struggled with getting vans to fit for years and thought I'd never wear them again but thanks to her I finally found my correct size and what models to wear with my weird feet! Just got another pair thanks to her.”
“I came into Merrell specifically for insulated boots. As soon as I came in, I was greeted warmly and asked if they could direct me to something in particular. I told them what I was looking for and was directed right to the shoes that matched what I had in mind. The clerk explained all of the features, told me what activities they were best for and helped me select a boot in my size.
I’ll be honest, money is tight and I was concerned about spending so much on “just a pair of boots.” I’ve always just worn cheap $50-$60 boots up until now. But as soon as I put these on, I immediately understood. These are not “just a pair of boots”. The quality is outstanding! They are well-built, stylish, warm, and most importantly, so, so COMFORTABLE!
The clerk, who was helpful and friendly, had me try on a couple of other pairs and had me walk around the store a bit just to make sure I found the best boot for me and not just the first one off the shelf. I really appreciated that I wasn’t upsold or treated like a walking wad of cash—I was treated like a person who they just wanted to help find a good pair of boots. The man, (whose name I didn’t get, but who had longer hair and an epic beard) explained that he wore Merrell long before coming to work for them, so it also made me feel good that he had actual experience with the product he was selling. After walking in apprehensively, I walked out feeling very confident and excited about my purchase.
I think it’s fair to say that between the customer service and the quality of the boots, Merrell has just earned a customer for life!
Thank you!”
“I wasn't a big Brooks Brothers afficionado, but came here because of gifts I got for my birthday and wanted to see what they had to offer.
The staff was very helpful and worked well together to help us through the store and make our selections. Christaun was particularly helpful and an excellent salesman! He made us a current and future customer!”
“Toni & Trinity were absolutely amazing ! Super kind . Pierced my nieces ears & were patience with us. I have not been to Claire’s in forever, I will be back to this location ! Thanks ladies for being amazing !”
“As always, one of the best places in town for clothing. This shop is a factory outlet, offering a wide range of clothing at reasonable prices, with frequent sales. Worth a visit if you’re in the area.”
“I discovered Cavender’s by accident, and it ended up being one of the most unexpectedly positive retail experiences I’ve had.
My family and I initially stopped there to meet friends before heading to watch the Spirit of St. Louis Airshow. What I expected to be a quick meeting point turned into something entirely different. Cavender’s didn’t just tolerate the sudden influx of people—they embraced it. They welcomed the community to use their parking lot, invited everyone inside to cool off from the heat, and opened their doors in a way that felt genuinely hospitable.
Yes, it likely brought in additional foot traffic—and with a well-timed sale, I’m sure that was intentional—but it never felt transactional. It felt like smart, generous business done right.
We stepped inside multiple times throughout the day to escape the heat, and each time we were greeted with the same friendliness and warmth. The store itself was immaculate—floors, displays, and even the less noticeable details were clearly well cared for. The restrooms were equally impressive: clean, stocked, and spacious.
By the end of the airshow, we didn’t just leave—we came back in to shop. That says a lot. The environment made us want to stay. Their pricing felt fair, and they offered a range of quality options across different budgets.
It’s rare to see a business handle a chaotic, high-traffic situation with this level of grace, cleanliness, and genuine welcome. Cavender’s turned what could have been an inconvenience into an experience that left a lasting impression.
We’ll absolutely be back.”
10AM - 8PM
16 THF Blvd, Chesterfield
Mens Clothing
“The staff members were nice and welcoming. Store was clean. They had a cool clothing item that my wife didn't know she wanted until she saw it. Lol. Fun place to shop!”
“One of the best shops in the St. Louis Premium Outlets. Unlike other brands, here we found the best quality clothes, but at the right prices for an outlet store.”
“Corey & Hayden were great sales associates. If you are visiting St. Louis; Oakley Vault employees are friendly, helpful & knowledgeable. The sales were GREAT!!!”
“Lucky brand is one of my favorites. I love their outlet stores and the prices are great for the quality. This store is easy to shop and navigate. Cashier was friendly and not pushy. Store was clean and had a full selection. They offer some of the comfortable and stylish t-shirts on the market”
“Really great service at J. Crew Factory! It is close to my work, so it's easy to make a trip out during my lunch break! The clearance section is amazing here. Associates were friendly to me. I will return!!”
“Great deals and everyone was very naturally helpful, not too much just right I bought 2 pair of shorts the lady in the dressing room area was awesome I enjoyed the visit”
“Let Me Tell You!! 100/10 Customer Service! Pam, Kyra & Lee are the best group of staff members I’ve met in a long time in retail shopping. I rushed after work one day to get an outfit for a themed event and I stated what I already had and what I needed and they went above and beyond!!! They deserve raises and more!!!”
“I purchased a few items online from this website for my son's (late) Christmas gift. The late part was on my end (my fault) not theirs.
First thing, getting customer service on the phone was difficult. As someone who works in customer service, calling businesses should NOT be this difficult. I am confident that I am not the only one who misses having people pick up a phone. Yet, it is not frequent in current times. A lot of business is lost due to people NOT picking up the phone. Capturing that business should matter to every business who cares about the bottom line. Whether you are a small business or a large corporation, each customer matters and each interaction matters.
Second thing is the process of shipping. It was not seamless & small nuances were noticed. I had to reach out to them BEFORE placing the order, to get answers to shipping questions. I was not made aware who the shipper was, I had to reach out. I have little trust with several shippers, be it FedEx, UPS or even USPS. Each of them has their shortcomings.
Third thing is not all answers were on the website. Its better to have everything on the website. Things like who the shipper was. How long it takes to to process an order and then ship it. Most businesses give a several days window. From the business owner's perspective I get it. From the customer's perspective I do not. I suppose the bigger you are, the harder it is to provide that level of customer service.
Fourth thing is I wasn't notified by email (documented well) with the tracking number. I was told on the phone I would receive a tracking number. I did not. I received an 'order number'. I was sent emails that it was shipped and when it was delivered. It wasn't clear though. There were details that were missing.
People aren't as diligent as I have experienced in previous years (prior 2020). The City I live in has a lot of porch pirates. Due to my experience regarding this, I wanted to ensure that my son received his gift though he is in a different city. Communicating effectively with requiring signature or physical hand delivery makes the difference. I don't want customers to pay the price for 'increase' in costs due to 'claim loss'. I also don't want to deal with theft and porch pirates. Who does? Maybe it is just an issue in my city and state. However, I do not think so. Again, setting clear expectations.
As a customer I want to know who will deliver the items (shipper), when they will be delivered and how the delivery will occur, then finally be notified of the delivery completed. Yes, there is only so much we can control. I pay for the peace of mind that what I order is being delivered accurately and correctly. Overall I am satisfied with the cost of the items; along with being happy that my son received those items. We can always improve in business. Shipping is one of those areas. Transparency and clear communication will always be key in business.”
“This is probably my favorite Levi's store, and there's a reason I'm a loyal customer.
I always find something I love here. The store is consistently clean, well-organized, and beautifully maintained. Everything is in its place, which makes shopping such a pleasant experience.
The staff is absolutely amazing. Everyone is genuinely friendly and welcoming. As an introvert, I really appreciate how comfortable they make me feel - it makes shopping here so much easier.
Trish deserves special recognition. She is an absolute professional. She's always incredibly patient with me, even though I usually come in with lots of questions, returns, or requests to help me find alternatives. She handles everything quickly, efficiently, and with a smile. She's truly wonderful.
Tyce and Stacy are fantastic as well. They're kind, attentive, and make every visit enjoyable. You can tell they genuinely care about their customers.
I sincerely hope the company recognizes this incredible team and rewards them - they truly deserve it.
I've had a lot of experience with retail customer service over the years, so I don't say this lightly. This team is exceptional.
Wishing all of you continued success, happy customers, and lots of sales!
Herda🫶”
“We drive 2 hours to come to this Men's Wearhouse. Let me tell you the gentlemen that have waited on us were the best. They have an excellent eye for matching colors that you wouldn't think would work. Very knowledgeable and extremely patient. They listen to your concerns and don't mind answering any questions that you would have. So far we have bought a 3 piece suit, sports coat, dress pants, several ties, several dress shirts, hats and shoes. We could not be any happier anywhere else.”