Verizon offers mobile, 5G home internet, and business services at stores like the one in Columbia. Customers can schedule appointments or place orders online for in-store pickup, free 2-day shipping, or same-day delivery. Reviews highlight great customer service, with associates described as friendly, professional, and knowledgeable. They provide helpful support, such as fixing technical issues with messages, switching service from other carriers, and explaining new plans, bills, and rebates in detail. Staff also take time to explain how to decrease phone bills and use products like a fire stick in simple terms, ensuring customers do not feel rushed. The store is noted for its efficient setup and pleasant experience.
Cameron was awesome! Very knowledgeable on all phones and operating systems/specs!!! Very professional and efficient! Made switching providers seamless !!!
April 2024
My wife needed a new phone. Worked with Lou and she was great.
November 2023
Found upgrade I was looking for, great customer service, was able to download from old phone to new phone without any problems
