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“I wish I had gotten the employee’s name, but I had an issue with a very important, time-sensitive package that was marked undeliverable because my name wasn’t yet associated with the mailbox since I had just moved in. The package was about to be returned to the sender, and I was extremely stressed.
The young woman who helped me truly went out of her way to fix the situation. She was patient, understanding, and genuinely helpful, and she made a huge difference for me. I’m very grateful for her help and the effort she put in. Excellent customer service.”
“See some bad posts.. I’ve been shipping packages since 2004. Lots of Post offices east St. Louis. The one on Watson HAS NOT had handles on their big package drop, and takes 72 hours just to get the initial arrival scan! Atleast this location can get their arrivals scans correct!”
9 - 11AM 1 - 4PM
2959 S Missouri 94, Defiance
Post Offices
“I recently had the pleasure of utilizing the United States Postal Service in Defiance, Missouri, and I must say, my experience was nothing short of excellent. From the moment I stepped through the doors, I was greeted with warmth and professionalism.
Kristie, one of the staff members, stood out in particular. Her dedication to customer service was truly exceptional. Not only was she knowledgeable about postal services, but she also went above and beyond to ensure that every customer left satisfied.
Kristie's friendly demeanor and willingness to assist with any inquiries made my visit to the USPS in Defiance a breeze. She tackled each task with efficiency and a smile, which made the entire process enjoyable.
It's clear that Kristie takes pride in her work and genuinely cares about the customers she serves. Her outstanding service is a true asset to the USPS and reflects positively on the organization as a whole. I would highly recommend the USPS in Defiance, Missouri, thanks to Kristie's fantastic service.”
8:30AM - 6PM
16105 Swingley Ridge Rd, Chesterfield
Post Offices
“We worked with Twyla at a passport appointment and she got it done so quickly and easily! At the other location, they kicked us out because we didn’t have enough time to fill out our application and complete the appointment. Today, Twyla helped us get our passport so efficiently and we love it. Definitely will return to this location for another. :)”
“I know the Postal Service gets a lot of bad rap but this location has wonderful people working here including the female supervisor up at the front desk. Everybody is really working hard here in a difficult time and a difficult environment, in which I think the St Peter's location is literally the best in the region!”
“I’m actually surprised at the rating for this post office. I have never once had a bad experience. I feel like the lines move as fast as they can. I never feel rushed when I don’t know what I’m doing. The lady that works the lobby for self service is amazingly helpful. Not to mention my postman Greg is the best.”
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“I love going to this location. I have to go to the post office often for work. I've never had an issue here. The only problem I've ever seen was other customers with no compassion and patience.”