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9AM - 5:30PM
5323 State Route North, Cottleville
Post Offices
“I wish I had gotten the employee’s name, but I had an issue with a very important, time-sensitive package that was marked undeliverable because my name wasn’t yet associated with the mailbox since I had just moved in. The package was about to be returned to the sender, and I was extremely stressed.
The young woman who helped me truly went out of her way to fix the situation. She was patient, understanding, and genuinely helpful, and she made a huge difference for me. I’m very grateful for her help and the effort she put in. Excellent customer service.”
“Rebecca was super nice at the counter. She knew right what to do. I had a box with a prior shipping label on it and she put the new label right over it and said no problem. ERIC at the nearby 63017 Chesterfield MO location would not help me so I had to leave that post offixe and come to this one.”
1 - 4PM 9 - 11AM
2959 South Missouri 94, Defiance
Post Offices
“I recently had the pleasure of utilizing the United States Postal Service in Defiance, Missouri, and I must say, my experience was nothing short of excellent. From the moment I stepped through the doors, I was greeted with warmth and professionalism.
Kristie, one of the staff members, stood out in particular. Her dedication to customer service was truly exceptional. Not only was she knowledgeable about postal services, but she also went above and beyond to ensure that every customer left satisfied.
Kristie's friendly demeanor and willingness to assist with any inquiries made my visit to the USPS in Defiance a breeze. She tackled each task with efficiency and a smile, which made the entire process enjoyable.
It's clear that Kristie takes pride in her work and genuinely cares about the customers she serves. Her outstanding service is a true asset to the USPS and reflects positively on the organization as a whole. I would highly recommend the USPS in Defiance, Missouri, thanks to Kristie's fantastic service.”
8:30AM - 6PM
16105 Swingley Ridge Rd, Chesterfield
Post Offices
“I have seen really good customer service in my recent visits. One day I arrived to join a long line, but it moved quickly and got what I needed. I was given good direction on how to best handle a not-so-simple priority mail to a government office in another case.”
“My favorite person that’s very helpful from this location is Lisa!!! Thank you so much for handling and educating me with shipping. You are so so helpful and I really appreciate you.”
“I haven’t had any problems with this post office. My family has been using this post office for over 20 years. It is very easy to send off packages in the indoor drop shoot. There is a machine where you can purchase and print a label as well as free shipping supplies next to it. Open M-S (to drop off and get mail from P.O. Box) and they have a lot of parking and a few handicapped parking spots right in front of the doors.”
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“I love going to this location. I have to go to the post office often for work. I've never had an issue here. The only problem I've ever seen was other customers with no compassion and patience.”