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“I walked in needing help with a return. Leah and Sam made sure to help me pick out the right box size and assisted with the packaging of the office chair I was sending back. They made sure I was taken care of with a smile and were knowledgeable about the prices and box sizes to make sure I didn’t over pay for too much box. It is the small things that make a customer experience GREAT! And that is why I want to give a shoutout to a couple of AWESOME staff members! Thank you, Leah and Sam! 😊👊”
“This is my favorite UPS store to do my Amazon returns. There is always quick service and welcoming atmosphere. Kyle clearly has a passion for the community and takes pride in his store.”
“Our old mailbox damaged by hit and run driver. Contacted Mailbox HQ and they responded immediately. Communication with them was easy. They supplied parts we needed and came to our house to do the repair within a few days.
Repairman obviously took pride in his work. Mailbox now looks better than original! Price was very fair. Highly recommend Mailbox HQ!”
“Staff is always friendly, knowledgeable, and helpful. It’s a pleasure to come in, whatever my needs are that day. I’ve been coming to this location for over 10 years and my 5-star opinion has never had to waver.”
“I was provided inaccurate information regarding the fingerprinting service and arrived at the counter without all the documents I needed. The employee helpfully explained what I really needed and was patient as I grabbed additional documentation from my car. He helped me get set up on the machine. I had a package to send on top of this, and even though I failed to tape it or attach my pre-paid printout before dropping it off, he took it back with no complaint and provided me the receipt. Overall very quick and painless visit!”
“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“They are wonderful. I return Amazon items here. They are kind and respectful. They take care of customers quickly. I also do a lot of color printing here. They are easy to work with and the printing is quality. It is always done quickly.”
“I had a great experience at this UPS Store. I actually arrived a few minutes after closing, and the employee working was kind enough to let me drop off my package anyway. He was friendly, professional, and incredibly accommodating. His customer service was outstanding, and I truly appreciated him going out of his way to help me. Thank you for the excellent service!”
“I received outstanding compassionate and kind service from employee Mark on June 10 as I brought my packages into this UPS store. If you need exceptional quality help this is the store to visit.!”
“Was quick and easy to drop off my package. There was alot of people in there too. They do a great job. I have social anxiety and had my headphones on and I didn't freak out was nice and chill. Always love going to this ups store.”
“I'm in this UPS Store almost every day, and I can honestly say they're consistently awesome. The staff is always friendly, fast, and somehow manages to keep things moving no matter how busy it gets.”
“5 stars! I’m a frequent visitor to this UPS Store and always have a great experience. Steven is consistently helpful, friendly, and professional. He makes the process quick and easy every time. Highly recommend this location!”
“Wow, what a pleasant surprise. I shipped a large framed item and it was packed better than I could have ever expected. It took me about 20 minutes to get it unwrapped from all the packing material. Very impressive.”
“I’ve been going to this UPS store for years! Very friendly, knowledgeable staff. Fast and comprehensive services, including easy Amazon returns and a variety of shipping options. Conveniently located next to other shopping while running errands.”
7:30AM - 6:30PM
101 W Argonne Dr, Kirkwood
Mailbox Centers
“Mathew was very knowledgeable and personable when I visited the Kirkwood store #0333 this morning. I had mistakenly put the form for a return item to LLBean in my package without first cutting off the part of the return form that was intended to be given to UPS. Mathew gently removed the form and cut off the correct info. Thank you Mathew and UPS! .
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“I had a really positive experience at this post office and wanted to take a moment to recognize the exceptional customer service I received from Laura and Derick.
I was expecting an important check in the mail, and after receiving an email indicating it would be delivered today, I stopped by the post office to see if it had arrived. Laura was extremely helpful and took the time to look for it in the back. Although she wasn’t able to locate it at that time, she was very kind, patient, and genuinely tried to help.
Apparently, Laura relayed the information to our mail carrier, Derick, who has our route. He went above and beyond by locating the check and personally delivering it to our front door right away. That level of effort and customer service was completely unexpected and very much appreciated.
Thank you to Laura for taking the time to help me and to Derick for going the extra mile to make sure my mail got to me safely. It’s easy to complain when something goes wrong, but I wanted to make sure these two received recognition for doing an exceptional job. Great customer service!”
8AM - 6:30PM
6642 Clayton Road, Richmond Heights
Mailbox Centers
“Charletta was very polite and helpful with my UPS experience. She greeted all the customers with a smiling face and had great customer service. She even waited for me to get to the store so she could complete my notary of a very important document that I needed to send off. I was very satisfied with my experience. My only issue is that location is far from my house, otherwise I would always go to that location.”
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“Th store is always clean and well organized, and they make sure you have or get proper packaging, fast service, pleasantly helpful and very informative employees.”