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“I walked in needing help with a return. Leah and Sam made sure to help me pick out the right box size and assisted with the packaging of the office chair I was sending back. They made sure I was taken care of with a smile and were knowledgeable about the prices and box sizes to make sure I didn’t over pay for too much box. It is the small things that make a customer experience GREAT! And that is why I want to give a shoutout to a couple of AWESOME staff members! Thank you, Leah and Sam! 😊👊”
“This is my favorite UPS store to do my Amazon returns. There is always quick service and welcoming atmosphere. Kyle clearly has a passion for the community and takes pride in his store.”
“I was provided inaccurate information regarding the fingerprinting service and arrived at the counter without all the documents I needed. The employee helpfully explained what I really needed and was patient as I grabbed additional documentation from my car. He helped me get set up on the machine. I had a package to send on top of this, and even though I failed to tape it or attach my pre-paid printout before dropping it off, he took it back with no complaint and provided me the receipt. Overall very quick and painless visit!”
“Staff is always friendly, knowledgeable, and helpful. It’s a pleasure to come in, whatever my needs are that day. I’ve been coming to this location for over 10 years and my 5-star opinion has never had to waver.”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“I had a great experience at this UPS Store. I actually arrived a few minutes after closing, and the employee working was kind enough to let me drop off my package anyway. He was friendly, professional, and incredibly accommodating. His customer service was outstanding, and I truly appreciated him going out of his way to help me. Thank you for the excellent service!”
“We had a last-minute rush order for a client and needed a sign turned around as quickly as possible. We reached out to FastSigns late at night, not knowing if they’d be able to accommodate our tight deadline.
To our surprise, by the very next morning they had created the sign and shipped it out! Their team was incredibly responsive, helpful, and on top of everything from start to finish.
We couldn’t have asked for better service, especially with such a time-sensitive request. They truly went above and beyond to help us out. Highly recommend FastSigns for their exceptional service, responsiveness, and willingness to get the job done!”
“Was quick and easy to drop off my package. There was alot of people in there too. They do a great job. I have social anxiety and had my headphones on and I didn't freak out was nice and chill. Always love going to this ups store.”
“I'm in this UPS Store almost every day, and I can honestly say they're consistently awesome. The staff is always friendly, fast, and somehow manages to keep things moving no matter how busy it gets.”
“Wow, what a pleasant surprise. I shipped a large framed item and it was packed better than I could have ever expected. It took me about 20 minutes to get it unwrapped from all the packing material. Very impressive.”
“I received outstanding compassionate and kind service from employee Mark on June 10 as I brought my packages into this UPS store. If you need exceptional quality help this is the store to visit.!”
“They are wonderful. I return Amazon items here. They are kind and respectful. They take care of customers quickly. I also do a lot of color printing here. They are easy to work with and the printing is quality. It is always done quickly.”
“5 stars! I’m a frequent visitor to this UPS Store and always have a great experience. Steven is consistently helpful, friendly, and professional. He makes the process quick and easy every time. Highly recommend this location!”
“I drove 16 miles out of my way to come to this location and it was well worth it. I live in Kirkwood and the post office locations near me provide horrendous customer service. Andrew helped me at this location and was pleasant, courteous, and prompt. It was well worth the drive to have a pleasant interaction. I will definitely be returning. Thank you!”
“United Fulfillment Solutions is one of the best companies I've been able to work for. I started at United Fulfillment at an entry level position around two years ago and have since been promoted to the finance department, which has been a great experience! This company has some of the most personable employees and clients that I've worked with. United Fulfillment truly supports employee growth and I'm grateful to be part of a workplace that values happy employees, on-time service, and great communication.”
“I’ve been going to this UPS store for years! Very friendly, knowledgeable staff. Fast and comprehensive services, including easy Amazon returns and a variety of shipping options. Conveniently located next to other shopping while running errands.”
“Superior service received at this N New Ballas location! High-fives to the whole crew but especially to Michael G! He is very friendly, courteous and went above and beyond to help me with faxing and emailing a huge document. I was one of the last customers to get inside before closing and was never rushed or frowned upon. I was greeted and treated like the first customer! Michael deserves a raise and a big gold star! Thanks!”
“I want to give a Shout Out to a Postal Service employee that went out of her way to help solve a problem of my own making. Adrienne at the Walnut Grove, CA Branch was able to solve a very complex problem and went out of her way to keep me informed through the whole process. I'm not sure if she'll ever see this, but I hope her supervisor does, and let's her and her coworkers know that caring like this is noticed and appreciated. Thank you from the bottom of my heart.”
“We not only had a difficult shipment, but also learnt after 1h that we did not need to ship it. The staff were so patient and friendly and got our envelope back!!! I'm eternally grateful.”
“I like this location. It's almost always congested on the parking lot along with getting in and out but overall I'll continue to visit this location when needed.”
“Typical fed ex shop so nothing special there. But they do print all my drawings for work an there always done an done rt. This location for sure gets my vote cuz the staff was so helpful. I missed a very important package that was being delivered that I had to sign for.. absolutely my fault but the staff helped me find delivery truck an where it was gonna be . Gave me the address an directions an time to go pick it up.”
“Beth and Kayla were awesome. I was having a problem with the shipping label to return an item to a certain company and Beth and Kayla were most empathetic, helpful, patient, and efficient in guiding me through my situation. Please reward these ladies for their excellent service! They were most conscientious and concerned in help fixing my dilemma.”
“The team there was great to work with, Responsive from the start , pricing was solid. Nathan really understood what we were looking for and delivered great results”
“Big shout out to Denes!! I was having problems trying to fedex my packages from a third party from items I purchased at Walmart. Denes was so helpful!! He even talked to customer service at Walmart to get things figured out. Denes made things happen. We need more people like him in this world!! Denes went above and beyond for me!! Thank you Denes!!”
“Mathew was very knowledgeable and personable when I visited the Kirkwood store #0333 this morning. I had mistakenly put the form for a return item to LLBean in my package without first cutting off the part of the return form that was intended to be given to UPS. Mathew gently removed the form and cut off the correct info. Thank you Mathew and UPS! .
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Open 24 hours
7339 Gravois Ave, St. Louis
Shipping Centers
“I love the way they are located inside Walgreens that's opened 24 hours. That made it REAL easy to get my sons birthday presents out to Colorado since I didn't finish packing them until 2AM. HECK OF A LOT CHEAPER THAN USPS!!!!”
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“Th store is always clean and well organized, and they make sure you have or get proper packaging, fast service, pleasantly helpful and very informative employees.”