The Forever 21 store at West County Center in Des Peres is a safe and clean location offering the latest clothing and accessories for women, men, and girls. The shop is very cool and has a good selection, including jeans, tops, jackets, and swimwear, plus they are bringing back hippie stuff from the 70's. Customers can find cute coats, matching hats, and purses at moderate pricing. The staff is nice, positive, and very helpful, contributing to a fun shopping experience. However, the dressing rooms are not open, which is a major dissatisfier, and mirrors are sometimes covered with racks of clothes. Another point is that the store does not always have the same items available as seen on the website and app. Overall, the store looks good and is committed to providing inclusive trends and styles.
Chloe was super sweet, had an item that was damaged and i somehow missed it and they discounted it for me, store was super clean and the workers were very sweet! id recommend coming!
October 2024
My daughter and I went on her 16th birthday to the mall. We met an employee, Chloe and we had the MOST helpful experience. She was nice, positive and very helpful. Will always visit this location from now on!
August 2023
The shop is ok, staff is nice. They just didn’t have the items we had seen in their website and app. Apparently they don’t always have the same things online and in store so…didn’t buy anything this time. Other than that the store looks good!
