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“No issues ever when I go here. I typically am only dropping off packages. The self-service option is convenient and quick whether you have a package pre-labeled or need to scan a QR code to print out a label. This is an underused service that people can use to shorten their visit, especially if it happensto be a busy time. If I have to go to the counter, the workers are always friendly and competent.”
“This is my favorite UPS store to do my Amazon returns. There is always quick service and welcoming atmosphere. Kyle clearly has a passion for the community and takes pride in his store.”
“Our old mailbox damaged by hit and run driver. Contacted Mailbox HQ and they responded immediately. Communication with them was easy. They supplied parts we needed and came to our house to do the repair within a few days.
Repairman obviously took pride in his work. Mailbox now looks better than original! Price was very fair. Highly recommend Mailbox HQ!”
“Staff is always friendly, knowledgeable, and helpful. It’s a pleasure to come in, whatever my needs are that day. I’ve been coming to this location for over 10 years and my 5-star opinion has never had to waver.”
“I was provided inaccurate information regarding the fingerprinting service and arrived at the counter without all the documents I needed. The employee helpfully explained what I really needed and was patient as I grabbed additional documentation from my car. He helped me get set up on the machine. I had a package to send on top of this, and even though I failed to tape it or attach my pre-paid printout before dropping it off, he took it back with no complaint and provided me the receipt. Overall very quick and painless visit!”
“Always lovely service Scott was very helpful just now and was friendly and sweet! Wish I could help him in his job more than good review but I didn't have time to say a good word to a manager”
“I went to the Warson Woods MO UPS Store today to ship something, process an affidavit for which I needed a notary, and to have a photo digitized. Mark and Tanner assisted me with all three tasks quickly, professionally, and with a smile. I highly recommend this store, especially if Mark and Tanner are manning the counter.”
“They are wonderful. I return Amazon items here. They are kind and respectful. They take care of customers quickly. I also do a lot of color printing here. They are easy to work with and the printing is quality. It is always done quickly.”
“Was quick and easy to drop off my package. There was alot of people in there too. They do a great job. I have social anxiety and had my headphones on and I didn't freak out was nice and chill. Always love going to this ups store.”
“I'm in this UPS Store almost every day, and I can honestly say they're consistently awesome. The staff is always friendly, fast, and somehow manages to keep things moving no matter how busy it gets.”
“Wow, what a pleasant surprise. I shipped a large framed item and it was packed better than I could have ever expected. It took me about 20 minutes to get it unwrapped from all the packing material. Very impressive.”
“The UPS store always exceeds my expectations. The staff is always ready to help, friendly, and knows what they’re doing. The store is always clean and organized and the services they offer always help me out. It is by far a better experience than any of their competitors!”
“Th store is always clean and well organized, and they make sure you have or get proper packaging, fast service, pleasantly helpful and very informative employees.”
“I’ve been going to this UPS store for years! Very friendly, knowledgeable staff. Fast and comprehensive services, including easy Amazon returns and a variety of shipping options. Conveniently located next to other shopping while running errands.”
7:30AM - 6:30PM
101 West Argonne Drive, Kirkwood
Mailbox Centers
“Mathew was very knowledgeable and personable when I visited the Kirkwood store #0333 this morning. I had mistakenly put the form for a return item to LLBean in my package without first cutting off the part of the return form that was intended to be given to UPS. Mathew gently removed the form and cut off the correct info. Thank you Mathew and UPS! .
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“The staff are always friendly and they are very efficient. I never have a problem when I’m there and they are very quick with helping and getting me on my way.”
“I had a really positive experience at this post office and wanted to take a moment to recognize the exceptional customer service I received from Laura and Derick.
I was expecting an important check in the mail, and after receiving an email indicating it would be delivered today, I stopped by the post office to see if it had arrived. Laura was extremely helpful and took the time to look for it in the back. Although she wasn’t able to locate it at that time, she was very kind, patient, and genuinely tried to help.
Apparently, Laura relayed the information to our mail carrier, Derick, who has our route. He went above and beyond by locating the check and personally delivering it to our front door right away. That level of effort and customer service was completely unexpected and very much appreciated.
Thank you to Laura for taking the time to help me and to Derick for going the extra mile to make sure my mail got to me safely. It’s easy to complain when something goes wrong, but I wanted to make sure these two received recognition for doing an exceptional job. Great customer service!”
8AM - 6:30PM
6642 Clayton Road, Richmond Heights
Mailbox Centers
“Charletta was very polite and helpful with my UPS experience. She greeted all the customers with a smiling face and had great customer service. She even waited for me to get to the store so she could complete my notary of a very important document that I needed to send off. I was very satisfied with my experience. My only issue is that location is far from my house, otherwise I would always go to that location.”
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“Outstanding experience! I was enthralled by their wall of dog pictures and even brought my own dog inside. All the employees gave both of us so much attention, and I truly felt important and warmly welcomed. Argos will now be on the wall with the rest of the canines!
The best part was a gentleman named Gage, who carefully walked me through the entire process of my pricey speaker return so I felt completely safe and confident about it. The only downside was a charge to print the return label of 4 bucks, though I could have avoided that if I had taken care of it beforehand. Overall, 5.5 out of 5 stars—absolutely great!”