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“Excellence all around. The employees at this particular branch are amazing. We have a child with special needs and they treat him like an absolute King whenever we come in. Not only are they the most friendly people at a banking institution that I’ve met they are always very professional and courteous. I truly appreciate them and all that they do for us.”
9AM - 5PM
4161 State Hwy K, O'Fallon
Credit Unions
“I typically do not leave comments but wanted to this time.I called West Community to ask about an account and resolve an issue. Coyte was very helpful and prompt to resolve my issue. I very much appreciate him and West Community it's been a great place for me and my family.”
“My experience has always been handle in a professional manner always a satisfied customer.Representative are always polite.professional exceptional service.Thank you”
“Special shout out to Madeleine Smith, from the Eureka branch, who explained all the loan options available to me and made the application and approval process seamless. Thanks again Madeleine!”
“I have always had a excellent experience with this credit union, Brittany is the best, they know you personally, I don't how they accomplish this but they have taken customer service to another level for me, recommend them to everyone, Keep up the good work, They protect there customers at all cost”
“Had a fantastic experience with Amra at the Fenton location. She listened to my needs and helped me out better than I could have expected or imagined. She was very friendly and kind. I'd highly recommend this location and speaking with Amra for any and all needs.”
“Tashia provided excellent customer service with kindness and compassion while offering suggestions for accounts as I learn finances for myself and resolve accounts for my mom since she passed away.”
“I lived in Kansas City, moved to St Louis. CACU branches were a dime a dozen. My first return to a branch in a year and a s half. Sounds crazy but it felt like home compared to my other experiences with banking.”
“I have been a member with Together since 1999, and I will never leave. Not only does Together have outstanding loan / account options, but they also have outstanding reps / loan officers. I personally work with Jessica Scheetz at the Fenton branch and will ALWAYS use her for my financing needs. Not only is she super kind and sweet, but a total Rockstar in her loan origination. She has originated at least 20 loans for me over the years and also a bunch for my family after I referred them to her. If you are looking for a professional, kind, and knowledgeable person and a great company to help you with your finances. I would HIGHLY recommend reaching out to Toether Credit Union in Fenton MO and asking for Jessica. You will not regret it. Just tell her Tony sent you.”
“I've always have had a positive experience with them. Either at the bank in Walmart or the stand alone bank. I prefer the one at high ridge, all the tellers are wonderful and kind. I would recommend them to anyone”
9AM - 1PM 2 - 5PM
14422 Manchester Rd, Manchester
Credit Unions
“I just opened a checking account with Christian. She was a great help to me. Showed me what I needed from just moving here to Missouri almost 2 weeks ago. You need help inside this branch ask for Christian. I appreciate her help.”
“Very thankful for 1st Commu ity CU! Someone tried to use my debit xard without my permission! They caught this scam right away andhelpedme stop the charges! Best financial institution ever!”
“Originally, played a lot of phone tag with Vicky who told us we had to wait 30+ days to take care of a shared account matter that she said we would need to check back every 4 weeks to rectify - What a hassle! Came in the next day to discuss something different and Jamil who completely took care of everything right then & there, no waiting at all - what a relief! Makes me wonder what Vicky was up to!”
“I use this location and the location in South County. The quality of service at both branches are incredible.
Friendly, knowledgeable, and always accommodating with all banking requests.”
8AM - 4:30PM
621 S New Ballas Rd Ste 72B, St. Louis
Credit Unions
“I have never worked with a more knowledgeable, informative and helpful person at Mercy Credit Union than Katie Curran. Thank you Katie for all the help and guidance that you have provided our family for the past 5+ years! We really appreciate you!”
“I have been a banking customer for 25 years and always been treated professionally, politely, and respectfully. Today i visited the Fenton, MO branch and the personal banker, Tracy, was able to quickly help me, was patient with all my questions, and friendly. Thank you!”
“I have banked with Together for a number of years (going back to American Eagle CU). In this time I have used the Creve Couer branch for the last 3 years or so. In general, I would typically have nothing good or bad to say. I’ve had issues, but they always make things right. Well more recently, I have had experiences that have surpassed even the highest expectations. This level of service was provided by a gentleman named David. David exemplifies the meaning of empathy and he goes above and beyond to help legacy customers like myself. I have recently started my own business and as many business owners know, the first couple years can be pure hell. With having to deal with multiple entities for billing needs, deposits, and other banking transactions…mistakes happen. David not only takes time to properly research (and resolve) the issue; he also takes into consideration the seniority of the customer and OVERALL account history. Because of his diligence, he typically is able to narrow down the root cause and give tips on how to prevent things from reoccurring. In the instances where I am impacted negatively by another entities mistake, David still makes a valiant effort to uphold the business’s needs while satisfying the customer. To sum things up, David has managed to reincorporate a lost art in the business world…empathy, compassion, and most importantly…humanity. Treating people like people and not just another account NUMBER. Thank you David! You just earned this branch a 5 star from me.”
8:30AM - 4PM
17151 Chesterfield Airport Rd, Chesterfield
Credit Unions
“I love banking with First Community Credit Union. This location is great; the staff, atmosphere, and size makes for an enjoyable visit. The size also makes for shorter lines and quick transactions.”
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“Deborah was so helpful and kind. We appreciate her help and comfort in a stressful situation with being scammed and losing a lot of money. Hopefully we get the money returned but if we don’t at least we had a pleasant and positive experience with Deborah.”