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“Deborah was so helpful and kind. We appreciate her help and comfort in a stressful situation with being scammed and losing a lot of money. Hopefully we get the money returned but if we don’t at least we had a pleasant and positive experience with Deborah.”
“I worked with Conor to submit a fraud case, get a new card, and update address as a walk-in.
He greeted me promptly the second I entered the bank, he came out shook my hand and was professional and courteous the entire time.
He worked efficiently and was effective to make my stop faster than the drive to the location.
10/10 recommend him.”
“I went to my Commerce branch because I needed assistance with a transaction. I was quickly greeted by a representative who Who took his time and we got the process done quickly, and I was on my way back home.”
“This by far has been the best bank I have ever banked with! Kristen always has a beautiful smile on her face, and that is what makes me choose to come into the bank instead of doing the online stuff! So thank you Kristen, I sure appreciate you!”
“I love the personal attention from Tellers and managers. Nothing replaces the human element. Thank You for years of good service Ellisville Branch. You have saved me on a couple of occasions!I hope your branch remains as always!”
“I cannot say enough about the amazing support and assistance I received from the Chase staff. The Branch Mgr. Carlos, and his team provided the best experience I've ever had as a Chase business client. I needed a notary service at the 11th hour and received not only an area to facilitate my transaction but also was provided a notary in Carlos himself!
After my appt, I had a flight back to Texas, and realized on my layover that I forgot my laptop back at the branch! Carlos went out of his way to overnight my laptop back, and he absolutely did not have to go above and beyond.
There is an amazing team here at this Ellisville branch, and they made me proud to be a Chase business client! They saved me on multiple fronts and provided an A++ experience!!”
“Excellence all around. The employees at this particular branch are amazing. We have a child with special needs and they treat him like an absolute King whenever we come in. Not only are they the most friendly people at a banking institution that I’ve met they are always very professional and courteous. I truly appreciate them and all that they do for us.”
“Five stars for outstanding customer service, repeatedly. I had the pleasure of working with Bill Mcmahan to open a small business checking account. A few things that Bill did to exceed expectations were squeezing me in at the end of the day and staying passed open hours, making the communication simple and effective, and physically bringing me my business credit card because I couldn’t get to the bank before closure. By far the best banking experience I’ve had. Thanks Bill!”
“I walked in manager Brandon greeting me. Told him my situation he knew how to direct me to take care of a transfer that I was supposed to get. Very kind and full of knowledge.”
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“A great bank for west county folks who want big bank perks with personal service. Any time you stop in, you know you'll see either Birdie or Linda at the teller line.”