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“We were in town to see a movie and decided to stop here and see if they had a few things I was going to grab tomorrow at my local Lowe’s. Conveniently not only did they have what I needed, but the shopping experience was far better than that of our local Lowe’s. There were plenty of associates HAPPY to help ! MORE than enough checkouts open! A good selection, well organized store , and very clean. A lot of parking and curb side pickup. Honestly wish we lived closer as this would be my go to option for DIY projects , this stop saved me time and my sanity that I would have otherwise lost going to the Lowe’s nearby our house.”
“The 5 stars are for Phil in Windows & Doors at the Fenton, Mo store. Phil helped my wife & I today with several items (spent $555.00) in multiple departments none of which were Windows & Doors. I know he saved us at least an hour if not more time in the store. If Lowes had him training they would have more 'on the ball' employees. Home Depot & Menards would be wise to hire him away and put him in charge. Thanks Phil!”
“I've only had positive visits here, the employees are kind & helpful & they have fair/good pricing imo. We will be coming here for all of our outdoor & dog needs!”
“The staff was super friendly, and even helped me load the soil onto the flat bed cart with me. After I was done checking out, there was a younger lady in the garden area who was told to go on break, and offered to help load the soil in the truck with me, since the guys that usually do it weren't around. I didn't want her to have to go to work while on her break, but she insisted. That kind of work is hard to come by.
Then the guy that usually does it, finally comes out of hiding, and the girl asks him to help. He says yes and even pushes the heavy cart for me to where I parked and loaded it into the truck with me.
I was very impressed with how everyone was working together. That is what I call true teamwork.
I will definitely be coming back to this location.”
“I love Menards, they don’t have it in Alabama so I come every time I visit my daughter in St. Louis. I always find whatever I need. The staff is very helpful. One request is to get more than two mobility scooters. The populist is getting old. I had to not go to one two days ago because they only had one scooter and a lady literally came in after me and took it in front of me. Those of us that need it really need it.”
“Julie (?) helped us in the paint department, and she deserves a RAISE! She was competent, knowledgable, honest, and extremely helpful. She not only helped us efficiently, but also several other customers simultaneously, and had a great personality to boot! Whatever you’re paying her isn’t enough!”
“2 associates in the lumber section -- Tyler and Aaron -- went above and beyond helping me pick up some fence pickets today.
That said, one of the supervisors decided to interrupt them helping me to complain to one of them about how they're doing their job. It was a really disrespectful conversation and doing so in front of a customer makes it even worse. It was weird and I felt bad for the associates.”
“Five-Star customer service and delivery.
Well my fridge went out and not only did you bring it the next day, but the delivery company, called “rocket delivery LLC”, provided service that was unbelievably efficient , and the driver, Sway Cruz, was the epitome of “professional”.
I hope you continue to use their delivery service in the future!!!”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“Jack in lumber was very helpful today and was great with helping me find what I needed and helping load my purchase! Very friendly and knowledgeable overall a great guy to have around!”