Jim Butler Chevrolet has built a strong reputation over the years, offering a wide selection of new, certified pre-owned, and pre-owned Chevrolet vehicles. The dealership is committed to providing a positive car-buying experience, with helpful sales staff and programs like the Jim Butler Fresh Start Program, which guarantees credit approval. Many customers appreciate the professionalism and friendliness of salespeople who help find the right vehicle and ensure a smooth purchase process. Some customers have enjoyed buying multiple vehicles from the dealership, praising specific salespeople for their helpfulness and professionalism. The service department has received mixed reviews. Customers value the assistance of technicians like Kim Hausman, who is praised for her helpfulness. However, some have expressed disappointment with the sales tactics used during maintenance visits, feeling pressured to buy services not recommended by their manuals. There are concerns about aggressive sales tactics and trustworthiness, which have led to some customers lowering their ratings. Overall, Jim Butler Chevrolet is known for offering good customer service and a wide vehicle selection, making it a popular choice for those looking to buy or service a Chevrolet vehicle. While most reviews highlight positive experiences, a few mention concerns about sales tactics, indicating that experiences may vary.
This dealership rocks. I would recommend this dealership to friends and family
August 2026
Walked in, told our sales person, Brian, what we wanted, what we could afford. He showed us vehicles in our price range. No rushing, no being pushy. Everyone was amazing. I highly recommend them.
August 2024
Jacob was absolutely amazing. He was extremely helpful and he made the process very smooth and not stressful at all.