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“I looked up customer service in the dictionary, and there was a picture of Abby !! My wife and I stopped in there a week ago with major billing problems. Went to another At-t store 2 times with no results, walked into the Fenton, store and everything changed. Abby took care of all the problems, she was a pleasure to work with. If we ever have any more problems we will request her for assistance. Abby, thank you so much. Jeff and Laura Nagy.”
“Brenden Ramm went out of his way and after his shift to call me back and answer a number of questions about my son’s phone…thank you Brenden so very much, what a great example of wonderful customer service you are! ????”
“Andrew was the absolute best to work with!! Verizon Hopefully will see this and recognize his hard work and dedication to their company. Made the switch of our family plan and internet seamless and easy!! Can't thank Andrew enough for his immense passion for customer service, and excellent attention to detail!”
“Dylan is incredibly dedicated...
We had a little trouble connecting the verizon network( which is about half what we were paying with spectrum)
Dylan actually took the time to come to our home to set it up.
Ow THAT is service.
Dan & Marsha
Ellisville”
“This week, John, a service rep at the Brentwood AT&T store, went above and beyond to help me. My son had newly traveled to China for a work assignment and needed an unlocked phone -- ASAP -- to get access to a Chinese phone service and Chinese banking. John handled everything -- got the phone unlocked, talked my son through getting the SIM card installed (it looked like the wrong size initially), and even tested his new connection by texting and calling my son directly. You really saved the day for us, John. Thank you so much.”
“I strongly recommend the Phone Doctor in Kirkwood for repairs to any cell phone or tablet. Trustworthy, efficient, competent service. The parts arrive on time and they make the repair quickly right in front of you. Your Google search results will push you to go to Ubreakifix or some other large chain, but they will never match the service or price you receive at the Phone Doctor in KIrkwood. Great job on my Pixelbook screen repair and at a great price!!!”
“Alexandria Casipit was really great. We had to call customer service and AT&T messes up. But she took the time and patience to guide them through it. So THANK YOU for being so kind and helpful.”
“Kendrick was genuinely kind to both me and my love while we were getting his help at the store getting brand new phones. Give him a raise cause he knows what he's doing!”
“Bryce was exceptional. He was very patient and thorough. He made sure all my questions had been answered. Bryce provided a number he could be reached if I had any other questions.”
“Joseph at the Arnold Cricket Store is phenomenal! Was able to help us set up our iPad Mini’s with cellular data and a new iPhone. Very helpful and trusted service.”
“I had gone to 4 AT&T stores to get help with a voicemail glitch. Every other one blew me off, was impatient and didn’t listen to what I had already troubleshooted. All sent me away with a phone number. Shanea (sp?) was a rock star!!!!!!! I can’t thank you enough!”
“Victoria was absolutely amazing! If it wasn’t for her my family probably would’ve had to switch service providers, but she really evaluated our situation and helped us get the best deal. I definitely recommend her and this store :))”
“This store is the best store ever! I will tell everyone to go here, the team was absolutely fantastic and helped me with everything I needed!! Will be coming back!!:)”
“I was having a rough day with my old server for my phone cam into boost and Hannah was a big help she guided me through everything and took her time and help me find a new phone that was the best fit for me. Hannah is the best and I thank her for everything great services. I recommend to anyone. Thank you.”
“The associate at the high ridge location was fantastic!!! Got my wifes phone unlocked for us so she could switch carriers. He did it in about 15 minutes. Excellent service!”
10AM - 7PM
1155 Galleria Pkwy #1081, St. Louis
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“They were so helpful and kind to me, and I was able to find the perfect screen case and screen protector that fit my phone perfectly and gave me exactly the protection I was looking for.”
“Darren was very pleasant and extremely helpful. If you have technical questions, he's a wizard! He's one of the most friendly people that I've encountered in an AT&T store, at least that I remember. Thanks Darren!!”
“Shannon went above and beyond solving our problems.
This was at the HighRidge store. The corporate store by Costco wasn't able and didn't even give much effort.”
“Highly recommend this location for anything ATT related, Ben and Tim are both really knowledgeable and helpful in any question or concerns I had. By far the best experience I've had with ATT. Great team.”
“Zayden was absolutely amazing. The way he handled a complicated call trying to get the customer ahead of me taken care was above and beyond professionalism! He kept a calm and reassuring attitude toward the customer and customer service he was talking to. He is very knowledgeable, personable, and professional at his job! He is a HUGE asset to AT&T.”
“Drake’s awesome! Helped me upgrade my phone so easily & hassle free! If you want good genuine care, & someone looking out for your best interests - he’s the man to see! :)”
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“Jackie helped me fix my phone. I was so impressed with her patience. I thought my phone was hacked but she cleared out several apps that were causing the problem. I'm so grateful.”