United Access is a large mobility dealer with over 50 locations, recognized as a top recommended dealer. The Fenton location has served its community for many years. It offers new and used wheelchair accessible vehicles, adaptive equipment, wheelchair lifts, swivel seats, mobility scooters, and rentals for travel or appointments. Customers consistently report excellent, friendly, and respectful service from all employees, who are described as helpful, honest, and straightforward. The service department receives high praise for being professional, with highly trained technicians who complete work correctly and at reasonable prices. They are commended for explaining repairs clearly and showing the finished work. Reviewers highlight the team's genuine effort to solve problems efficiently, often completing repairs in a very short time, even for visitors in urgent need. They are noted for exploring cost-saving solutions, such as finding compatible used parts to save customers significant money instead of automatically selling new ones. The staff is also recognized for helping customers navigate complex processes and funding sources, with a focus on promoting quality of life rather than just making a sale. Many customers express deep appreciation and highly recommend United Access for any accessible vehicle need.
Tom Vohsen and the other folks at United Access assisted me in obtaining a wheelchair accessible van. I can't say enough about the quality of service that I received from Tom and his team. Truely exceptional and the van itself was a godsend. I rarely write on-line reviews but felt compelled to do so in this instance.
December 2022
United Access was extremely helpful after I was rear ended which rendered the accessible portion of my van inaccessible. They took time out of their day, unplanned, to quickly ensure I could still transport my dad safely. Thank you SO much!
August 2021
This company is Wonderful- Very Helpful and Accommodating.
